Conference Center was a nice location. The food that was part of the retreat was good. Our group loved the personal attention we received from Val with catering.

A friend and I shared a room with a king and sofa bed. I had the sofa bed which was less than impressive. The worst mattress I’ve slept on in a hotel. Many attendees at the retreat had a king bed with a sofa bed and the few I talked to had the same experience. The hotel should up their game and provide a quality mattress on their sofa beds.

Spacious, updated decor

The room temp on the 4th floor was challenging to maintain. Arrived to an extra warm room that never lost much heat even as we reduced temp to 65. Heat rises. Poor night sleep. Water temp for shower adequate but rather cool.

Didn't eat breakfast there and location was great

The thermostat would always go up to 72 after I set it low for 65 then we come back to room it was stuffyfor quite while before going down to set temp

The young man that was working when I checked in was very considerate and professional.

When I got to my room, the air conditioning was not working. So when I went to supper, I informed the young man working at the front desk. He said he would have someone check it out. When I got back from supper he said that he needed to move me to a different room, as the air was not working properly. I went and got all of my stuff and moved. When I went to go to sleep, I realized that the pillow were feather. (I had requested a non feather room when I booked it online. The first room had the correct pillows. The second one did not). By this point in the day, I just used a small decorate pillow for the night. When I checked out, I informed the gal at the front desk about the mix up. She was quite rude and said that my request for non feather pillows was not in their system.

I like the close proximity to restaurants and shopping areas. Also I enjoyed the pool and whirlpool. Although the pool was smaller than I expected, I expected, nonetheless we enjoyed it.

I didn't like that the breakfast was not included in pricing. My previous experience was staying at Courtyard by Marriott, have been breakfast was offered and included in the pricing. It's just sad to see a lovely eating space area, that wasn't really open too much or or offered Breakfast included.

It was very clean and the check-in was easy. The curtains closed to block out the sun and the room was very clean

Breakfast was amazing each morning. Loved the service overall. Each service member was extremely friendly, the trainee was extremely friendly. This hotel knocked it out of the park!

Everything was honestly wonderful. Thank you!

It was incredibly clean! It smelled like cleaning supplies, the staff was incredibly friendly, the room was comfortable and fit all our needs

Nothing

Location was perfect to attend the Iowa State Fair. Thought the price was high, but prices always go up when there is an event.

Breakfast was a bit spendy. They need to check at their sundries area for expired dates. Otherwise it was a pleasant stay.