I was attending a book fest at the convention center next door, so location was perfect. My husband and I enjoyed breakfast downstairs, and were very impressed with the chorizo and egg empanadas. They were delicious!!! The price per person to eat was what I would expect.

Our remote in the room did not work very well...it took about 15 minutes to get it to turn on Netflix, sign in, etc. We just gave up. I was a bit annoyed, because I just wanted to relax and watch TV after a long day. The blow dryer probably needs replacing in the room, it kept shutting off, however I brought my own so I just fetched that from my luggage. Overall, the complaints were small, but we did enjoy the properly working comforts of the room.

I loved my stay! I came for a concert and I was super impressed as soon as I walked in. The staff were friendly and the hotel had everything I needed and more. The CVS vending machine was a life saver. The room was clean and spacious, the shower was amazing (especially after the concert). They even had a little lavender oil roller for better sleep; that along with the comfortable bed made me sleep like a rock. It was within walking distance of the Toyota Pavilion and a row of restaurants.

I mean.....it's hit or miss here. I have had mostly excellent Front desk staff and stay quite often. I always know that I might have to ask for another room because the room may or may not be clean.....😂😂😂 The managers are all amazing. This last stay it looked like the floors once off the elevator going to your room had not been vacuumed in more than a week or so. I like that the hotel doesn't have a lot of cloth furniture and mostly wood features in the rooms because bedbugs are a concern and on the rise. We will probably stay here again just because the Hotel Crescent rooms are awkward and Rosewood Mansion is just too expensive to stay at every time we come down to Dallas. Overall, I would say the room layout is better than the Crescent. It seems like higher end hotel have been having issues with cleaning staff lately, but it was a pandemic and I figure it is going to take a bit for hotels to get back up to standard. Thanks for always changing out rooms when our room was clean. And thanks for the extra bottles of water!!! See you again soon. The Bennetts.

The weather outside wasn't the best but the hotel was extremely clean. The staff was very polite and helpful. I would definitely be booking again and recommending this hotel to my family and friends in the future 😊.... I have nothing but positive things to say about this wonderful hotel

Very clean & the mattress is firm enough for good sleep. Location is good too.

There's a big LED screen outside of the building. Although I close the curtain at night, the LED screen still makes the room bright. I cannot sleep well.

The facility was very clean. The location was perfect and ideal for convenience. Also, I love the staff very attentive and polite.

They don't have microwaves in the rooms, and the fridges are extremely small considering a family a four with 2 littles.

I loved the cleanliness and the location to the convention center which was why I was there. Plus I was able to get my Starbucks in the morning.

The mattress wasn't as soft as I have at home but I don't expect a hotel to please everyone in that aspect. It's very subjective.

Cleanliness, location, size of room, pool, hot tub, gym, friendly staff

No coffee in lobby 24/7. 1 elevator out of service, pool needs to be open later

I was at walking distance from the toyota music factory. Feels safe when walking back from venue to hotel so the pool was beautiful outside but unfortunately closes early and rooms are clean comfortably placed and bathroom is really nice also plenty of restaurants to chose from . Also they have a Starbucks

Nothing could be changed

The shower was nice, the restaurant, and the food were excellent. Night Audit was very polite and helpful

There is no vent in the bathroom. The person who checked us in was not very forthcoming with information about the hotel.