My husband and I had a great stay; we loved the room, the view from the room (river view), and having a bath was a great extra! The hotel boasts of a nice bar and exceptional restaurant (take the chef surprise courses!), as well as delicious breakfasts. The hotel is situated close to everything you want to see and visit, and the staff was all super friendly.

We loved it all, don't get us wrong! We did find the room a little cold, actually, and even though we had the "air conditioning" on full blast at 30⁰ did help, it is uncomfortable to sleep in a room with this temperature. I'm sure we could've asked for blankets, but it might help having some in the cupboard. On the second day we had breakfast, the bacon was all finished. We realised we probably could've asked for more.

We booked a superior room with garden view and had a room on the top floor with a cool terrace overlooking the pool and garden. The bed was comfortable, the room was a bit on the smaller side though. The staff was friendly and helpful! We enjoyed the breakfast buffet and sitting area by the pool.

The corridors are a bit dark and some areas could have been cleaner (but to be fair there were some reno works going on when we were there). The pool is quite small.

The location was great, right on the river, not too noisy, close enough to walk into town. The hotel was lovely. Very smart. Quite trendy. The food was out of this world. An absolute must. We only stayed one night, on our way back to the UK, it was fabulous. The staff were very helpful, even giving us inside, secure parking for our motorbike. The communication before we arrived was very quick - we booked last minute. The bed was super comfy. It was a large room. We even had a coffee machine in the room. Very nice all round.

We recommend using Google maps to find the hotel, as our GPS kept sending us onto the top of the hill - bit of a nightmare up a cobbled, switch-back road on a fully loaded motorbike! At least we saw the Citadel!

Everything, it was all good missed the hotel on our first try but it was of no consequence.We had parking at a private location which was excellent as they had a busy restaurant so lots of people coming and going. The food was excellent we had the 5 course chef’s special I’m ruined for any other restaurant. Do book in advance we chanced it the next night and they were fully booked. Lovely staff couldn’t ask for a better room, tried the pool which was cute but very very small, but cooled you down. Our suite was wonderful spacious lovely bed and quiet even though we were by the pool.Did not try the breakfast so cannot comment.

All good

the hotel is good. room is large and well kept. simple, but artistic design. I got the room on ground floor looking over the river (not so great view, but very peaceful in morning when the road is not busy). the staff speaks good English. restaurant is the bold. the location is 15min walk to the center. by car it is very fast, but traffic can be crazy as the queue can be quickly formed. bus opposite the hotel is every one hour to station. taxi is 15 eur per trip to station or center city. very convenient to move around.

not so many options of restaurants around the hotel. the one in hotel is good and the one in mecure next door is also good. but that is it. 15 min walk to go to the city center and tons of good options there

The room was great: big, cosy, the bed was big and comfortable. The terrace with a great view, we could sip our drinks there and watch our toddler sleeping in the cot beside the window. The bathroom was nice, big and clean. I liked everything about this room.

The parking is not very convenient, you have to go a bunch of stairs, it's very tight and steep. It would be much better if it would be possible to reserve a parking place in the front. The door to the bathroom can be tricky. If it goes to the wall completely, it's hard to get it back!

This quirky comtemporary hotel is in a great riverside location. Parking was a bit tight but fine. There are steep stairs from the top car park to the hotel, through a lovely new garden. Our rooms had river views across the road. Bed was very comfortable and the shower was really good. Only a short walk to restaurant and bars.

A shame the bar and restaurant was not available.

The location of the hotel is situated right below the mighty Citadel of Namur, which made a trip to the Citadel on foot possible (but its a steep walk). The Room and overall vibe of the hotel was modern and very nice, a luxurious interior! We visited the spa with accompanying massage which was the perfect closure of our trip to Namur!

Hard to say to be honest. So if i have to mention something that is maybe minor is the parking amenities in front of the hotel. But even saying it is minor is stretching it, we loved our stay on all aspects!

Staff super friendly and polite. The room was great, the bed is perfect. This was my second visit. Room facing the river and the main road was very quiet.

Prices at the bar and restaurant. The menu is good but ate out as the prices were quite high.

The Royal Snail is a comfortable hotel just at the edge of town. The room I had was relatively small but spacious enough. Coffee and tea were provided. Breakfast was simple but nice.

I did not really mind, but the bathroom needed a bit of TLC. Actually the bathroom could do with a better solution to hang towels.