The Four Seasons Hotel in Shenzhen is my top choice every time I visit the Shenzhen Convention Center. Its location is incredibly convenient, and I can easily walk there. All the rooms are very spacious, especially this time, when the hotel staff upgraded me to a room with a complete study. For someone traveling alone like me, I felt it might be a bit too luxurious, haha! But I really loved it! Especially the next day when I returned to my room after finishing work and saw a beautiful potted orchid on the desk. I felt like my heart was melting! I really love you guys, and I’ll definitely come back next time!

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The hotel is great. We have made a reservation for a Grand Four Seasons Room and were offered a free upgrade to a magnificent suite with a separate living room on the 27th floor. All staff is very friendly and always ready to help. Special thanks to a concierge who was very kind to help with the currency exchange on a public holiday and arranged the booking for a ferry tickets to Shenzhen.

There is really nothing bad to mention. Just be prepared to use a taxi for commuting around the city. It's very easy with Alipay and DiDi Travel apps.

This excellent hotel is located in one of the centers of Shenzhen. Large department stores are only a few hundred meters away. There is a huge selection of restaurants and bars in the area. There are two metro lines nearby, which provide quick transportation to all parts of the city. The hotel offers an excellent breakfast with a wide selection of both Chinese and Western dishes. The hotel has a good outdoor pool. The staff is very helpful and accommodating. They provided us with a hotel limousine for the trip to the airport in HongKong.

This excellent hotel is located in one of the centers of Shenzhen. Large department stores are only a few hundred meters away. There is a huge selection of restaurants and bars in the area. There are two metro lines nearby, which provide quick transportation to all parts of the city. The hotel offers an excellent breakfast with a wide selection of both Chinese and Western dishes. The hotel has a good outdoor pool. The staff is very helpful and accommodating. They provided us with a hotel limousine for the trip to the airport in HongKong.

Staff are all friendly, attentive and helpful. It was a surprise that there was a electronic bidget in the bathroom which usually can only find at hotels in Japan. Buffet breakfast was worth to try especially I had been offered a 20% off. There were lots of variety and the food were delicious. I did not expect we could have ice cream for breakfast buffet!

The view of the hotel room is not outstanding. If there is a covered walkway accessing the nearest shopping mall, it will be all-weather and easier for guests.

Front desk, consierge Food Desgn Bathroom and room Cleanlines

Only one thing, ventilation diffuser slots are directed to bed so it can be unpleasent.

Customer service was amazing When I had a complain about the Ac , they offer me a free breakfast , plus sent my eye pad with my name embroidered. Was really amazing

As a foursaseon hotel should be more clean specially in the corners of tables . But generally it was clean

Great location. Good service. Welcome drink was served at lobby lounge while waiting for room key, got upgraded to executive suite and got a birthday cake to celebrate birthday.

Nothing.

Location, Location and Location

I was unhappy that I was put in the room with very restrictive view and hardly any daylight

We had a fantastic 2 day stay. The location is prime (Futian), the staff is committed, and the breakfast offers a wide range of delicious options with again a nice and committed staff. Room was spacious and got a super comfy bed. Overall, a great experience and we will definitely be back next time we are in Shenzen