The location in Thalwil was perfect for us as it was within walking distance of relatives we were visiting. The hotel was modern, with stylish, generous sized rooms, extremely clean and with good amenities and situated right next to beautiful Lake Zurich with Thalwil's main railway station right across the street. The staff were friendly, efficient and helpful and housekeeping prompt and inconspicuous. Can't comment on breakfast as we didn't eat there.

Nothing to report except for a little late night noise on the street the first night (Friday) which was probably noticeable as we were on the first floor.

Nice looking hotel, clean rooms, comfortable beds, excellent breakfast. Everybody is nice, my very best wishes to the breakfast buffet staff. I was glad to have connecting rooms for my family. Close to the lake. Good place for organizing an event. The New Year's party had great food and amenities.

They don't have vending machines. I was there for a holiday and everything around was closed. I wanted to buy soft drinks and the frontdesk told me to drink tap water. The hotel is pretty far from Zurich, it is imperative to use a car or the train.

The hotel's location is PERFECT! It's a few steps from the Thalwil train station AND the boat station of Lake Zurich. We were able to go to Zurich via boat and enjoyed the sights and activities over the water in Lake Zurich. Our room had a balcony that had a good partial view of the lake. This is also close to the bus station that you can take to the Lindt Chocolate Museum. Overall, I would come back to this hotel!

The drinking water only gets refilled when they do housekeeping and front desk will not give it to you even if you ask. Don't ask for water from the hotel restaurant when you dine in. A bottle of water costs 10€. We learned that the hard way when I saw the bill. Should have asked first.

Very friendly and accommodating staff - front desk, restaurant and dining staff, and housekeeping. Our kids loved the extra mile - heart shaped chocolates left on the bed after the room was cleaned! The property is very close to the train station making travel very easy.

Nothing at all

Excellent hotel, gorgeous views, food was amazing. Rooms were lovely, we were woken by the beautiful sunrise over the lake Zurich, which was amazing. Train station is across the road, however trains run so quietly that there was no noise at all. Train to city centre is 11min, airport less than 30 min, it made the travel effortless and very pleasant.

The staff was super helpful. especially Michelle and Simone (sorry if I misspelled their name). The facility was comfortable and the lake view rooms had a scenery to die for. we were the first guests from the Maldives and they treated us very well.

They could add an indoor slipper in rooms as going to the balcony barefoot was not ideal as we don't like to roam around the room in our daily shoes as it makes the place untidy. Also, the breakfast was for SFr.28 which is a bit expensive compared to the available food varieties.

The location by the train station is the perfect starting point for taking trains into the Swiss Alps. Also, the hotel is just up the hill from a wonderful ferry ride into the city.

Be aware that the beautiful outdoor spaces that overlook the lake are not open all year. We assumed they would be in early September, but they were closed already. Check the schedule!

What I like most about my stay at this hotel was the level of comfort provided. The room was immaculately clean and well-appointed, creating a cozy atmosphere that allowed me to relax . The tranquil environment of the hotel made it a perfect place for relaxation, and I truly appreciated the peaceful ambiance it offered.

Perfect location, bus station and train station both across the street. Hotel staff was very friendly and you can find a smile on their face every time. Staff will also help to make our stay more comfortable. I was also allowed early check-in and late check-out.

Hotel does have a mini golf but the price was a little expensive.

Breakfast was actually very good and enjoyable. Staff was nice and gave good service during the morning, offering coffee and water. Quality of the food was good as well and had a lot of variety and options.

Nothing overall was too bad, except maybe the price being a bit too much for what the hotel is. Likely due to the area and neighborhood where the hotel is located, but this is Switzerland so you cannot expect less.