Friendly and helpful management lady Mrs. Lea Friendly welcome at reception desk Mrs. Lupita Quiet and peaceful situated in National park Sian Ka'an Room service was done in a good way without requesting it Fresh drinkable water was available in room Transfer to/from Hotel was offered, but make sure to know about prices before confirm booking

Kitchen stuff and waiters didn't show much interest in service. They seemed to be a bit bored. No menu with price list in restaurant. Ask for prices before you order.

The food was amazing and the staff responsive and friendly to our preferences. We weren’t expecting the strong internet. The buildings and rooms are very well maintained, the bed was super comfortable and the decor fresh. We stayed in the beach front bungalow which became our home from home. It’s spacious and nicely done. The garden setting is impeccable. It is paradise as one imagines it. Hector the restaurant manager makes the perfect margarita. 100% we’ll visit again.

The road to Punta Allen requires a full SUV ride height and wheelbase. A compact SUV or saloon car will do it but you’ll regret it. It was dry season when we visited so a rear wheel drive Grand Cherokee easily managed the road. In wet season or risk of puddles then nothing less than a 4x4 is required. When we visit again we’ll take a Wrangler. Please be respectful of the rented car, don’t spoil it for the rest of us. Break the journey with a lunch on the shore, it is a beautiful part of the world. By the end of the week we had enough of the sound of crashing waves on the beach. It’s supposed to be soothing but we found it became white noise similar to an air conditioning unit. The bungalow and setting were spectacular, however we were taken by surprise by the endless sound of waves.

All the superlatives are true: This is a once in a lifetime experience. We loved every single minute in Sol Caribe. It all starts with the 2 hour dirt road drive which I honestly enjoyed in a small SUV. You get to see many animals along the road, so just pretend you're on a safari and you'll be fine. We got the Suite with sea view and we were amazed with how spacious and stylish it was. We also booked a trip through the hotel staff and got to see dolphins, manatees, sea turtles and all kinds of fish near a coral reef. A trip to Punta Allen is also worth it if you have the time. All in all, zero regrets and great memories. Adressing concerns we had from reviews here: - The beach was cleaned every morning by the hotel staff - We did not speak spanish, but always managed to communicate - Some of the staff does not indeed respond to greetings: Don't get offended, this is how mexicans are. - Bring everything you'll need with you; You won't buy anything here or nearby.

Paying for breakfast is not worth it. We had scrambled eggs for 150$ a portion. A small lizard pooped in our bed :)

The location is wonderful. The rooms are large and airy with comfortable beds. The staff were friendly and the food good. Drinking water is provided in all rooms. From your room it is 20 paces to the little restaurant and then 20 paces to the beach. When the sun shines look out for the large lizard sunning himself by the restaurant.

The 20 mile journey by car takes 3 hours, we didn’t go by boat because of the weather. The whole property, especially the beach furniture is looking rather tired and unloved. There were towels left on the beach and they were still there 2 days later. There is a sun deck and there was a glass left uncollected for several days. This place could be amazing. Nothing else to do and no transport to get to Punta Allen.

Beautifully secluded resort with lots of wildlife. The restaurant was excellent and very reasonably priced. The staff were wonderful and really helpful.

Just be prepared to be very remote as the road to this resort is pot holed and takes around 3.5 hours from central Tulum and you'll need a good 4x4. However, the slow drive allows you to keep an eye out for wildlife and admire the views. We spotted coatis and lots of lizards during our drive.

Breakfast was great. They made you what ever you wanted

I don’t know what could be better. The ride out there is tedious- it takes 2 hours to travel the last 40 kms and we had a Jeep. I don’t recommend a regular car the road is way to rough. It was about 20 minutes from the town of Punta Allen but the beach was on is one of the best in the area and much nicer than the beach in Punta Allen.

We had a wonderful stay at Sol Caribe. From our first moments there, my husband commented that he could feel his body relaxing. It's a place to deeply unwind, slow down, and breathe. We spent hours gazing at the ocean and swimming in the waves. The biosphere tour they arranged was amazing: incredible birds, dolphins, turtles, a surprise manatee, and some excellent snorkeling, all with a very small group (just four of us plus the guide). The staff were wonderful (it helped that we had some basic Spanish, but you could figure it out without that), the restaurant was very good, and we had a great time getting to know some of the other guests. It's definitely not easy to get there, but that's the main thing that protects this place from the crowds you see elsewhere on the coast and makes it a gem. We took a van/boat out there from Tulum, and it was fun to see the lagoon that way, although it was a bumpy ride given the wind and waves. We stayed in the beachfront bungalow, which was wonderful - very spacious and lovely and with amazing views from the patio. Overall, our stay was the highlight of a wonderful trip to the Yucatan Peninsula.

Everything about this property was absolutely breathtakingly stunning. It was all so lush and peaceful and spacious while still feeling comfortable and intimate. There’s nothing more beautiful and magical than falling asleep and waking up to the sound of ocean waves. The staff was exceptionally friendly, helpful and kind. This is the perfect spot for a relaxing, peaceful getaway. If you want nothing but sun, fresh food and pina coladas this is the place to go.

The drive to and from the Cancún airport is pretty rough. The shuttle drivers are great but the roads are pretty treacherous for the last 2 hour leg of the trip. However, once you pull in to the resort, you realize it was all worth it to get to experience this slice of paradise.

The staff are fantastic, and each time I’ve come it’s like a private island. The restaurant is convenient and there are toys if you have children. Punta Allen is a 20min or so ride south if you’d like to check out the small fishing village.

There were so many (harmless) mosquito-looking bugs hanging on the wall by the bed! And lots of mosquitos at night but you should expect nothing less in the jungle.

The warm, friendly staff; the incredible location, the beautiful palapa rooms which were large and had walk in showers and comfy beds. This area is a treasure and the size of the hotel with only 7-10 rooms is perfect. It’s super quiet, with shady loungers on the beach and a lovely gazebo by the water for yoga or reading. No crazy partiers, and very family friendly. Antonio and staff went out of their way to accommodate us and friends for activities and needs (eg vegetarian meals). Meals were solid and we appreciated the vegetables, even in an isolated area where provisions are hard to get.

The only suggestion I have for Sol Caribe is to put out coffee for guests before breakfast in the am. If you’re an early riser like me, I was waiting for coffee each morning. The garbage strewn beaches on the way are a bummer. However, Visitors need to understand that this area of the cost catches all of the garbage from the rest of the Yucatan. It’s no one’s fault (except littering people and or a municipality’s lack of good facilities).