It is a new hotel. Hotel is very generous with good quality toiletries which you can help yourself to, at the lobby. Self check-in via automated machine is efficient. Good location; near the night spots in Kagoshima and located just opposite Don Don Donki, a popular cheap chain superstore where you can get anything you need. Automated multi-story Parking is just on the right side of the hotel; note that car park entrance is just next to hotel where u have to drive into the pedestrian walkway.

We got a connecting room and the doorway to the other room is very narrow. While the twin room is spacious, the double room is tight and hard to put a large size luggage. While the hotel employees were friendly, they don't speak English. The hotel doesn't provide free parking but u can get discounted parking at 1500 JPY for 20 hours at the parking next to hotel.

I often come to Kagoshima and this is my favourite mid range hotel in the Tenmonkan area. The rooms are spacious for a Japanese hotel. As well as comfortable, clean and well appointed with crisp white cotton linen. No polyester bedcovers. The touches in the rooms are nice, attractive and clean with quiet air con. No lights shining from anything in the room at night. The lighting options were great. The location is excellent.

For foreign tourists it might be good to have the guide information on the TV in other languages like Mandarin, Korean and English.

A lot of the amenities are automated. You can perform pre-check in procedures online so it will be quick when you get to the hotel. The check in area is cool; animated characters will show up to greet you and will adjust their language depending on your selected language on the check in panel. The room we got is spacious and has an LG Styler to clean your clothes, which greatly reduced our laundry needs. The hotel is located in Tenmonkan, which is a district in Kagoshima that has a lot of stores and restaurants, perfect for travel. The hotel breakfast is a traditional Japanese Teishoku (set meal) which is very delicious. The selection is limited to 4 and very light. Lastly, when checking out, they have a self storage area where you can place your small bags in cabinets and tie your suitcases with card-activated locking mechanism. Very convenient.

1. The hot bath and sauna are excellent. 2. Appreciate the information on TV about hot bath and washing machine usage. Very helpful. 3. The LG styler is perfect. I will recommend friends to stay in Henn na hotel with this as major reason. 4. The self check in system id simple, easy and user friendly.

The space for large baggage storage is insufficient. I wanted to store my luggage but all are used by small suitcases. I understand why because the lockers are too small for even small size luggage so they have to use the area for storage.

1. The hot bath and sauna are excellent. 2. Appreciate the information on TV about hot bath and washing machine usage. Very helpful. 3. The LG styler is perfect. I will recommend friends to stay in Henn na hotel with this as major reason. 4. The self check in system id simple, easy and user friendly.

The space for large baggage storage is insufficient. I wanted to store my luggage but all are used by small suitcases. I understand why because the lockers are too small for even small size luggage so they have to use the area for storage.

1. The hot bath and sauna are excellent. 2. Appreciate the information on TV about hot bath and washing machine usage. Very helpful. 3. The LG styler is perfect. I will recommend friends to stay in Henn na hotel with this as major reason. 4. The self check in system id simple, easy and user friendly.

The space for large baggage storage is insufficient. I wanted to store my luggage but all are used by small suitcases. I understand why because the lockers are too small for even small size luggage so they have to use the area for storage.

The reception was fun and pretty unique. But besides that's its a regular but really solid hotels. The room was spacious, comfy beds and a TV of a really nice size. The location is pretty good as well. Even though it is in Tenmonkan, it is just outside the busy area. It is just a 1min walk to that part, and also really easy to reach from Kagoshima-chuo station. It's basically just a 15min walk, straight ahead. Although a taxi is a better option when you are with suitcases. About 1000 yen from Kagoshima Station.

Just don't look under the bed. They don't really clean there it seems.

As soon as there was an issue, the staff came and helped. It was great to have adjoining interconnected rooms. There was adequate hanging space, a small refrigerator and a steamer to make your clothes less creased. There were washer/ dryer combination machines on the second floor, which required no detergent as it was added automatically. A large load cost 800 yen to was and dry. Coming out you will still need to air the clothes as they come out damp!

Bit grotty if you moved the bed or table..

Location was great - very great location for shopping Its a location that you can walk (1-3 km) to the central station, ferry to the volcano.

The hotel uses electronic check in and minimal staff - on call. The check in desk has a holgram of a samurai and you self check in. My check in took some time and I needed to call for human help. The front desk staff sorted it out, but it was not as easy as having a person to do it in the first place.

OK, having a hologram greet you was "unique." But it made me realize that perhaps having a human check me in is not really that necessary. It was nice to have amenities right there to take to the room. And library was chock full of manga if you wanted something to read. The breakfast was great.

I was disappointed that I was not in a theme room. Upon arrival I found out you need to make a special booking. A really small issue. The room is really, really narrow (but this is Japan so it is expected).