Really welcoming check in at reception and very easy parking. The hotel has a very comfortable atmosphere with decoration local to the area. Easy access to all areas. The location although a good 20 minutes downhill walk to the City is well accessed by public transport and taxi. The room was a good size and bathroom well proportioned. The bed was comfortable with pillows of different thickness. The restaurant and bar were comfortable and managed by happy helpful staff. Food in both was of a very good standard with hot food actually hot !

Only small cold plates available in the restaurant, not good for hot food. No heating in the bathroom.

Great position opposite the Alhambra. Easy access to Granada centre via bus stops outside Alhambra. Some people may prefer to stay in the centre but this worked well for us. We drove & there is a car park although 22 € a day quite expensive. Regular bus service , every 10-15 minutes. Very clean, staff very friendly & helpful. Lovely hotel .

My room was too warm. No air con as it was off season being November. Had to sleep with window fully open. I asked for a fan as it was quite unbearable sometimes & this was immediately provided!😊 It would have been nice if pool was open as a swim in a cool pool would have been lovely after a day sightseeing in the heat (23-24 deg!)

Breakfast and location were excellent. Friendly restaurant personnel, reception desk staff and housekeeping personnel. Beds are good and rooms are well cleaned.

Guests cannot bill to the room for items consumed at the pool bar, breakfast hall, hotel bar, or hotel restaurant located on the 4th floor. The pool only opens from 11:00 am to 20:00 which is rather limited. There are very few TV news channels and TV signal reception is poor. The restaurant on the 4th floor has very nice personnel, nice view, but the food tastes dull and is overpriced. The swimming pool water temperature feels rather cold.

We loved location as it was outside of centre, peaceful and quiet. Also literally right in front of Alhambra. You can enjoy the view from the terrace. Rooms are big and clean; bathroom as well.

The black out curtain in the room should be actually wide enough to cover the whole window. It did not cover enough and lights were coming in from 5 am. The housekeeping starts around 7 and you can hear all the noise of them dragging beds in other rooms. Together with the poor curtain, we couldn't have good sleeps. Hotel's restaurant offers average drinks/foods on a bit expensive side.

Absolutely professional hotel of a very high standard. The professionalism and helpfulness of the staff was incredible. A very pleasant surprise. The main advantage of the hotel is of course the location 200 m from the entrance to the Alhambra. From there there are also cheap buses (1.60 EUR) every few minutes, so visiting the historic center of Granada is also very easy. We had a Junior Apartment and the standard of the room and the views from the terrace directly to the Alhambra were amazing. I definitely recommend renting this room. As a motorcycle traveler, we were very pleased to be offered parking for our motorcycle in a closed underground garage (12 EUR/night). They have a very limited number of parking spaces - you have to ask in advance. Breakfast and also dinner are buffet style and were very good.

We stayed here mid May for one night. Fantastic location if your main visit to Granada is for the Alhambra as it is just across the road. Also great if you are travelling by motorcycle (or car) as you can get to it without going through the old part of Granada itself, and has a parking garage onsite. The staff were fantastic, especially a senior gentleman who went above and beyond with assisting us with various queries and caring for our rental motorcycle, etc. Room was comfy, lovely and quiet, lots of power points at desk and by each bedside, had a small table and chairs, modern bathroom. Free internet worked well. Quiet aircon. Had tea/coffee making facilities, a mini fridge and a safe. There are cafes just a short walk along the road, the Alhambra across the road, and a short walk down to catch the buses into the old town, etc. Would happily stay here again.

Location perfect for Alhambra or the old town. Some walking and steps so be prepped if walking. If looking for a lazy options double check Uber prices before ordering as unlike most locations I have been to its often cheaper to catch a taxi of the street to get to old town Rooms quite standard though clean and comfortable. Breakfast options are good and variety is there (coffee though could use some strengthening :))

Not a drama but It would be nice to have separate glasses for water and ceramic coffee mugs (and water actually) No parking really and the one in front of the hotel (Alhambra official) quite pricy

Location perfect for Alhambra visit and fab views with great hotel facilities and very comfortable rooms

The food left a lot to be desired... very bland and seemed like an old fashioned idea of what tourists like... dont season anything as it might upset someone.... it was edible but not inspiring for a 4 star hotel.

The views from our terrace room was exceptional The best views we have seen at a hotel. Also close to lovely restaurant The garden restaurant which is on different levels good food. It's close to bus stops and city tour land train which we fully recommend 'it's a hop on/off so we stayed on doing a full circle then went back to see what we thought was good for us.

We tryed diner which was disappointing so it put us off trying breakfast ang lunch so cannot comment on them' also price to park the car was a little expensive but necessary.

The location was great - near the Alhambra Palace. It was easy to walk into town and then catch a bus back to avoid walking up the hill! Our room was very comfortable and everything was extremely clean. Breakfast was good with a wide selection. We loved the swimming pool. The staff were helpful.

The staff could have been more friendly - although they were helpful they were not particularly friendly. There was not a lot of storage space for clothes - my husband kept his in his case. A shelf in the bathroom and some hooks on the bathroom door for towels would have been appreciated. These are little points - we had a good stay and would return if we ever visit Granada again.