The room was small, but the bed was very comfortable. More importantly, It's about a 90 SECOND walk to the front gate at the Alhambra! Seriously, the hotel! is closer to the front gate than the front gate is to the Nasrid Palaces inside the Alhambra. Also, the staff was very helpful when I had a problem with my tickets. They saved my trip

The room is cramped and the tv was very outdated. It was an old-style cable hook up. There were 2 options in English (BBC and Al Jazeera- English). I would have liked to see anything other than depressing news before bed.

The breakfast was very good 👍🏾 The area was beautiful and the view of the Sierra Nevada snow was awesome 🤩

My 1st room was very small which wasn’t in the photos. But my upgrade was spacious. The neighbouring room toilet flush + shower was so loud it wake me with a start sometimes 6 times a night. I was in room 410 and the perpetrator was room 409. Not good if you are a light sleeper 🤷🏻‍♀️

We stayed for a whole week and enjoyed every moment. As someone who is particular with hotel service, this hotel exceeded our expectations although we came in without expecting much from a 3 star hotel but their service could've easily gotten 4 star. Main reason we booked this hotel simply because it is a stone's throw away from Alhambra. Super convenient and time saving. From the moment we walked through the entrance we were greated cheerily by Pablo. We arrived almost midnight. So it was very appreciated to be greated with warmth and smiles. The restaurant manager (didn't catch his name but he is bald) is a one-man show. I assumed there is a staff in the kitchen while he handles the guests and restocking the food. He was friendly, helpful and very hardworking. I love watching him at work with full integrity. We had a small accident in the bathroom and the night shift staff, Jaime was very kind to assist with the clean up. There was no housekeeping so he took on the role. We were surprised but impressed too. He has been working at the hotel for more than 20 years. It seems he love his job and is very good at it. The rest of the staff(unfortunately we didnt catch their names), helped arrange transportation for our trip to Sierra Nevada and ensuring everything went smoothly. Their team work is palpable through their effective communication. Everything was straightforward with no hiccup thankfully. We enjoyed our trip with the help and unofficial guide by our driver, Fernando. Hiked up 3400+m to Malhacen. A week shy from Ski season. Next time hopefully. The housekeeper too did a good job. We left the hotel very early in the morning and it was a smooth check out. Jaime booked a taxi for us and driver arrive in less than 5 minutes. All in all, thank you so much to team Hotel Crisol Guadalupe. You guys have been super nice and helpful. Till we meet again God willing.

Very friendly atmosphere the moment you enter the hotel. Receptionists ready to help you. Great view of Alhambra from the room terrace. Nice diningroom with big windows. Great breakfast: homemade jam and yoghurt. Excellent croissants. And - the best freshly squeezed orange juice I’ve had in Andalusian hotels. The entrance to Alhambra just in front of it. Bus stop for the city center 3 min away. All perfect for us, elderly people.

I chose the hotel because it was next to Alhambra which was my main reason of visit. However, all other places of interest should be reached by bus. Which didn’t matter to us. As far as we reached Albaicin or Sacromonte in half an hour. Having dinner in town, last bus at 23:00 is a little upsetting.

First, Paola who was on duty when we arrived has been so nice and professional. Someone who is doing her job with that passion is a true advantage for customers and for her employer! We'll for sure recommend the hotel to family and friends, no doubt. All other employees have been just great too. Desayunados where excellent, made with fresh and good products. Cherry on the cake, la Alhambra is a walking distance away : to visit la Alhambra or/and the city center we didn't touch the car, just walked and take the bus, recommended by Paola. Granada and la Alhambra are great to visit and we would never have been better the staying at the Crisol Guadalupe! For sure. Thank you all Crisol Guadalupe staff, once again!

The location was good. It was near Alhambra. We were able to park at the Alhambra carpark at a fee. There was a bus stop nearby where we took a direct bus to Mirador San Nicholas for the best view of Alhambra (+sunset). The property was also walking distance to an alternative entrance to Alhambra that led to the Nazaries Palace (the place that required visitors to enter by the ticketed time). We only stayed one night and was able to leave our luggage at the reception area while we tour Alhambra.

Although we had booked a private, junior suite (for four pax), it was more like a one room with double bed; and another double bed was converted from a sofa bed in the living room. We converted it back to a sofa to enjoy our time in the living room; and converted it to a bed for the night. No issues.

excellent location Roughly 20€ for parking validated by hotel for the Al Hambra's car park You can park briefly in front of the hotel to off load things Bed was extremely comfortable and bigger than expected The reception lady with the red hair was extremely kind and very very helpful, really made our stay exceptional

A bit of noise from the neighbors washrooms, whenever they flushed or used the water you could hear it in our room Although we didn't have breakfast, we had a quick look at it to decide if we should pay for it or eat in the town - the breakfast was relatively basic looking, it was a buffet with lots of pork options but little for veggie/halal so it was a pass from us

Great location opposite the entrance to the Alhambra, with discounted parking available on the Alhambra parking lot. Room was a little tired, but comfortable. The staff were very helpful and accommodating. Walk down the hill to the town center, frequent bus service up and down the hill, if you don't feel like walking.

The breakfast buffet was fairly limited and the choices available seemed to be of poor quality. The scrambled "eggs", were simply inedible. Hotel should consider upping the quality of it breakfast options. The hotel does not have a restaurant, so best to eat in town before returning to the hotel for the night.

The manager at the reception was very friendly and professional. We were unable to buy tickets to the Alhambra in advance. But the receptionist advised us to go to the website at 24:00 before the day of the visit. And, lo and behold, we bought tickets! We are very grateful to the receptionist! The room was above our expectations with a terrace and a view of the sights.

The plumbing is a bit loud, you can hear people taking a shower in the next room. But this does not affect the wonderful impression of staying at the hotel.

The location near The Alhambra palace was astonishing, the staff were very nice and helpful, especially Paolo from the reception, he was very polite, kind, respectful and helpful, he gave us a number of advices and recommendations regarding our stay and places to visit in Granada and outside of it, and every and each time it turned to be true. Another interesting point regarding the parking lot, the hotel does not have nor operate a one for themselves, instead we parked our car in The Alhambra car park which is located just in front of the hotel, at first glance it seemed troublesome, but it turned to be an experience by itself, the orange and citrus trees were in full spring blossom, the odors around just like perfume when we smell it, it made us want to drive the car and park it again just to have the pleasure to smell orange trees. In the end, it was a pleasure to stay at the hotel.

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