The staff were warm and welcoming. We stayed on the half board option, and breakfast and dinner were very good. We were also able to use the sauna and pool, both of which helped with aching ski legs! The lounge was also a great place to be at the end of a ski day. A hot chocolate on the sofas next to the real fire was fantastic! We had a large comfortable room on the third floor with a lovely view of the mountains and everything we needed for our stay.

Be aware that the hotel is uphill and a bit of a trek at the end of a ski day, particularly in ski boots. We hired ski gear from Surf Evasio 2 next to the slopes and made use of their ski lockers to avoid this issue. Although the hotel do have ski lockers, we felt this was a good decision. Our room was very warm. There was a door to the balcony but having it open meant we heard a lot of noise from the street, so it was difficult to get the room to a comfortable temperature.

As English speakers the staff were always happy to help and could communicate clearly when asking for things. Staff were always supportive and happy to assist with any queries of where to go or issues we might have encountered. The buffet breakfast and dinner was great as it allowed us to not have to worry about finding somewhere to eat and for both meals there was a great selection of food for everyone. I specifically like how Andorran specific food was labeled differently as it allowed me to be curious trying new foods I haven't eaten before.

Overall there wasn't anything me and a friend encountered which we didn't like. We were originally given a double room upon arrival but after checking our booking and speaking at reception we were moved to a double single room. The customer support was excellent

Hotel Grand Pas was a good place to stay. The room is just a bedroom, with nothing more than beds a small desk, TV and the en-suite. Not enough space for any real use of the cupboard. We often hung out in the lounge which was pretty great. Lots of soft seating, a really good bar, and the pool table and table football are in good condition. The on-site restaurant serves a very good breakfast and a great buffet dinner. The ski lockers are very accessible, and access to the ski lift is a short 2-3 mins walk via a shortcut to the piste.

Convenient and a fantastic breakfast really good buffet style and catered for all tastes. The bar lounge area was quite presentable with a real log fire, but I would say a good 3 star. One bright star was the young lady on reception very nice and friendly.

Well it seemed tired and definitely not 4 star. Everywhere was quite basic and the colour scheme definitely needs improvement. Of the 2 lifts 1 was out of order which was the one to the ski store in the basement so a bit of a trek to get our or in for that matter.

Clean, organized, excellent breakfast, friendly argentinian staff, super close to the main lifts, good system to leave your equipment on lockers and a good sauna & jacuzzi.

There should be a bathroom near the lockers to avoid taking off all your ski equipment and going to the bedroom.

Location was amazing , the food delicious, the staff super nice and helpful and the bedrooms were really comfy

The room cleaning service didn’t really do cleaning, just made the beds, missing the replacement of the towels, complementary coffee/tea cups in the room which was unfortunate and unexpected for such a nice hotel overall

Very comfortable bed, the room itself looks nice and is very inviting. Good location, though uphill from bars and restaurants. I like the breakfast especially the omelette section.

I don’t have anything negative to say. There is construction nearby, but it wasn’t noticeable.

Position: ventre of the Town, on the ski slopes, very complete breakfast .

Spa too Little tò manage at the same time more than ten person... Result: Lot of Guys swimming, speaking high-volume, quite impossible tò relax...

Really enjoyed our stay, great location. Staff friendly and helpful. Good value for money. Shame the spa is an extra cost, and the lifts leave you frustrated!

Very nice hotel, good value for money. Certainly exceeded expections and my room (415), an indoor room, was really comfortable and spacious. Good breakfasts too on my 2-night stay.