Our balcony was OUT OF THIS WORLD beautiful!! The staff was super friendly and nice, very helpful with any questions and recommendations. Because of the hotel's fabulous location, there was no parking, but they're associated with another hotel (Los Olivos) and you can use their parking (10€/day) for your car. The staff at Los Olivos was also fantastic and went above and beyond to help. Tip: you can walk from Los Olivos to El Convento but be ready to walk UPHILL. If that'd not you, they'll gladly call you a taxi :) Room is basic but with everything you need and again, that terrace!!! The hotel also has a terrace upstairs where you can take their wonderful breakfast while enjoying the view.

Nothing, everything was impeccable!

Everything was comfortable and spacious. Wonderful view from “room with balcony”. Good bathroom with a lovely shower and a bathroom shelf for our things. The two negatives: no wifi in the rooms or terraces, which hinders travel planning or catching up on emails, etc. And only one rack for one suitcase.

Third stay in 15 years. Views spectacular. Worth paying a little more for a room with a terrace rather than balcony if weather is good. Balconies have sunbeds, table and chairs and an umbrella for shade. Same views as the parador at a fraction of the price and a larger terrace. Room compact, but nice bedding on comfortable bed. Very clean. Shower over bath. Common areas nicely decorated and have character. Breakfast available if required. Restaurants a minute walk away, but quiet at night. Staff friendly. Parking available at sister hotel in new town for €10 a night.

Couldn't get WiFi to work, but maybe that was me, I didn't check with staff.

The view from the terrace was amazing. Comfortable room, good shower. Price/quality was very good. On our check out day the mini bus thats goes from Plaza España to the old town and back could not drive because of closed off streets. Luckily it was only a way down with our suitcases. On the way up: do take the mini bus for € 1,30 pp or a taxi.

This is our second stay at El Convento, our favourite hotel in Arcos. We love the friendly personnel, the airy rooms and the views across the vega. The place is spotlessly clean and centrally located for excellent restaurants such as La Carcel (we have been visiting Arcos for over 20 years and this is the best!)

We had a lovely room with a balcony and space for table chairs, and sunbeds. The room was large and the bathroom excellent with a very good shower. The hotel is in the old town with lots of cobbled streets and places to see.

Not many of the restaurants were open but it was November so you cannot expect too much.

Location and overall beauty plus the attentive staff was wonderful. It was close to good restaurants and as it was early in the season not busy. We felt like although 2 stars, it was much more. Truly great place with lots of history.

NA

The staff was very friendly, accommodating and helpful. They helped us get a taxi during a very busy time, organised a new iron when the old one had issues and were very attentive and friendly. The views from the terrace are stunning and the location is near unbeatable.

The water pipes can be a bit noisy, but closing the bathroom door at night helps.

The view from the balcony was exceptional! The location in relation to all the places we wanted to visit was awesome! The staff were very helpful and friendly.

The hot water runs out and refills in a cycle. Every time I took a shower I finished with cold water. The same thing happened to my husband. 😞

What a great hotel in a fantastic location. Only stayed the one night as a stop over between places, but wished we had booked for longer. The views are stunning from the room, balcony and terrace. Arcos is stunning with lots of bars and restaurants. Definitely a place to visit again. Price was great as well.

Nothing. Beat our expectations by miles