The location, staff, and food were excellent. The reception graciously delivered our breakfast to our rooms, even though it was supposed to be served in the restaurant. Every interaction with the staff was smooth and positive. We also saw more animals in the summer than expected.

The cleanliness of the room could have been better; we found trash from previous guests under the couch. The villa we stayed in (Villa 316) had views of other villas on the sides, which detracted from the feeling of desert seclusion. Additionally, the neighbors were loud, which, although not the hotel's fault, might be a result of the villa layout.

I loved the location and ambience . The staff are all warm and welcoming and nothing is too much trouble from the room chambermaids, to the room service/dining. The reception are all friendly, professional and efficient and the welcoming team (I must mention Hussein who was lovely and always had a smile on his face) and the men that drive the buggies are polite, friendly and well informed- I really can’t complain! Thank you for marking my birthday - a lovely touch. The rainforest experience is something you must try and the gazelles and camels wandering about is mesmerising! Best regards and thank you for your efforts! Elizabeth

I have to say I loved everything and I will return in the very near future

Location is amazing. Villa was amazing.

Spa is outdated. The fixtures are not up to standard, not clean and not 100% functional. The hydro pool jets are not all functional. The heated relaxation beds were not functioning. For a Ritz Carlton property, it was quite surprising to see. Many of the menu items were not available which was very disappointing.

I would like to extend my heartfelt thanks for the wonderful hospitality and service I received during my recent stay at your hotel. From the moment I arrived, I was impressed by the professionalism, kindness, and genuine care shown by your staff. Every detail — from the cleanliness of the room to the attentiveness of the team — made my stay truly enjoyable and comfortable. Your commitment to guest satisfaction is clear, and it truly made a difference. Thank you once again for making my visit memorable. I look forward to staying with you again in the future and will certainly recommend your hotel to others.

Feels like safari in Africa! The villas at exceptional, the breakfast is 10/10 The oryxes and the birds give it a safari feeling (we were imagining in our heads giraffes and elephants walking around there) And special thanks to the staff! Pablo and his amazing energy! He was the first to meet us at the doors and driving us around, laughing with his laughter)) Pablo you are the best! (Don’t loose more hair!) Sonya at Farmhouse restaurant gave us great advices regarding the wines and paring them with food. Lovely service! And the food was divine! Michael and Ismail - thank you for sharing your birds knowledge with us! Who knew owls are not so smart? We love you Ashley! Cheers to the whole team and the management for making my birthday really special! Best regards, Ksenia and Ertunç

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I wanted to take a moment to share our recent experience at The Ritz, where we stayed for a one-night staycation on the 27th of June — right in the heart of the UAE summer. We’re a family of three — my husband, our 12-year-old son, and myself — and we were looking for a short yet meaningful escape over the long weekend. From the moment we arrived, one thing stood out immediately: the incredible people behind this property. Every single interaction — from valet to reception, buggy drivers to housekeeping, the restaurant team to the manager, and the check-out staff — was warm, professional, and left us feeling genuinely welcomed and cared for. One of the highlights of our stay was the breakfast experience. The restaurant team was exceptional — extremely switched on, attentive, and warm. They checked in on us multiple times throughout the meal, not just with standard questions, but with genuine interest in making sure we were well looked after. Their approach to service was seamless and gracious, and they elevated the entire experience. The quality of the buffet was also worth noting — a beautifully curated spread with something for every palate. Everything was fresh, thoughtfully prepared, and delicious. It truly exceeded our expectations. And the adorable owl attraction near the restaurant added such a whimsical, charming touch — a small but memorable surprise that our son especially loved. The check-out process was another standout. Rather than queueing up at reception, everything was handled in the background while we were transported by buggy straight from our villa to our car. It was smooth, comfortable, and the perfect way to end our stay. And of course, a special shoutout to the buggy drivers — working long hours in intense heat, yet always so cheerful, helpful, and patient. Their positive energy and genuine hospitality truly made a lasting impression on us. The Ritz has set a remarkably high bar for hospitality.

Outside food isn't permitted...so to those who generally order food in.. It may be a bit of a surprise

To be able to stay at a place for 1 night but have it feel like you were there for a whole weekend is something really special. The architecture & styling throughout the whole hotel is beautiful & peaceful. Our villa was incredibly spacious - high ceilings, well laid out with amazing details! The bathroom has amazing natural light that floods the whole room. Also, if you want a spot to chill outside your villa, make sure you pop into the Library space - it's brilliant. The private pool is a winner and makes you feel like you don't have to leave your villa. The bikes are a wonderful fun touch & allow you to explore so easily. But the staff here are on another level. We had 2 issues, one that was quite frustrating and the other a minor mishap & throughout the stay the staff were doing their best to resolve it & not only fix it but turn an unfortunate situation for us as guests into something better. So I'd like to thank Zakarie, Donald, Arn, Pablo, Jeffery, Manisha & all the staff at Al Wadi! I've probably missed others but thank you.

We had an issue with our neighbours playing loud music for all day & into the night which was unfortunate but like I said, the staff did their very best to resolve handle the situation & go beyond to make it up to us. We also had a minor issue with our bikes disappearing from our villa that the staff resolved for us the next morning.

We had an absolutely fantastic stay at The Ritz-Carlton Ras Al Khaimah, Al Wadi Desert. From the moment we arrived, the staff made us feel incredibly welcome with their warm hospitality and attentiveness. The service was impeccable, and we genuinely felt that every need was anticipated and met. A special thank you to Mani, Danish, and Joshi from the F&B team, who went above and beyond to make our experience memorable. Their friendliness and professionalism truly stood out, and they made our dining experiences exceptional. Thank you to the entire Ritz-Carlton team for a wonderful stay – we can't wait to return!

My kids are five and eight and it was just the three of us on this trip - we had the best time! We stayed in a pool villa, which is so worth it, as you're not restricted to the big pool. Everything is quite far, so we biked everywhere or got the buggy. The staff were all excellent and made sure we were comfortable at all times - everyone from the valet to the restaurant staff. The activities are a bit pricey but its worth doing a few things. We did the horse riding and the caretakers were really nice too. All in all, a wonderful stay and I'd definitely recommend it. I can't wait to go back.

I wouldn’t say the check-in was fast, but it was more or less tolerable. Usually, in five-star hotels, this process is slightly smoother. I’d like to highlight the delicious breakfasts – truly excellent. The property itself and the bird show, which is included in the stay, are absolutely wonderful. The villas are spacious and well-sized. Unfortunately, the air conditioning couldn’t be turned off, and we had to wake up early so we wouldn’t catch a cold. The mattresses were also very soft, which was a bit uncomfortable. But the cherry on top was when, during checkout, we were told we had to pay for nuts from the minibar – even though there were no nuts in the minibar and we didn’t use it at all. When you’re paying almost 3,000 AED per night, being charged for imaginary nuts leaves a bitter aftertaste. In my opinion, it would be better if there were no minibar at all, just to avoid issues like this. Overall, it’s a beautiful location, surrounded by nature, with a stunning bird show and private pools. Just a shame about the minibar situation – it really wasn’t necessar