Great location, near the old town. Breakfast was very good.

The hotel does not deserve the 5 stars rating. The private parking is very far. The staff is ok but they are not up to standard. They need some extra training and to reduce the arrogance. The room was a bit small for the 5 stars category. The cleaning staff forgot to fill the bodywash and shampoo.

Location. The location was great but they have no parking. Forget about parking on the street, it’s impossible to find a spot.The hotel is going to charge you $25 per day to park.

It’s not really a 5 star hotel. Also, there was construction going allover the hotel and it was very noisy.

Beautiful hotel, close to the city, great rooftop pool/bar.

Staff is far from trained for such a hotel.

Breakfast buffet had several options ( eggs, pancakes, oatmeal, French toast, pastries, fruit, vegetables, meat, cheese, coffee, bread, juices,cereal bar, etc.) and dining staff were amazing. Sky bar staff was great too! The views and comfy chairs on the roof at the sky bar were great to access after long days. Our room had very cool AC. The main bed was comfy.

We only had housekeeping come in every other day. The service was inconsistent with what they left or did each time they came in. If you needed anything and baked the front desk, they would promptly supply it. Overall, it was a great experience.

Incredibly friendly staff, good breakfast selection and great location. Comfortable beds and good facilities.

Sound proofing can be improved, I.e. being woken up by drilling and hammering sounds coming from an adjacent room is not the most pleasant, especially not on a Saturday. The bathroom had all comfort, but is on the small side. The complementary water was not refilled, but one can buy water at the bar.

- Staff were outstanding! We travelled to Brasov for our honeymoon and each staff member went out of their way to make out trip special. Front desk staff were extremely knowledgeable and helped us book a car to take us to Bran Castle on short notice and made us feel welcome whenever we had questions. - Rooms were very modern, comfortable and clean. TVs had a Chromecast already equipped which was an added bonus. - Rooftop pool and bar was great to relax and enjoy city/mountain views with a few drinks. - Location is great with lots of restaurants, shops and bars right around the corner.

- Nothing negative to say about the hotel. The restaurant and bar were a bit pricey but not outside of what I would expect at a premium hotel.

20 euro for breakfast is simply too much so ate out every day. Rooftop pool was a reasonable size. Balcony was worth paying extra for. Initial room had double bed but staff corrected that quickly.

Early morning hoovering, could be started an hour later at 8am. Level of noise from aircon towers next to the pool Was excessive, they try to drown it out with loud ish music but combined left me with a headache on one occasion. Air-con fan in the room was a bit too strong on lowest setting, it had to be turned off to sleep (mostly)

The room was very nice and clean and the aircon worked well because you could easily control how cold you wanted it. I turned it down at night and sightly up for day. The art in room and hallways was not to my liking but my friends liked the modern look so it's a matter of taste. We had a great meal on our second night. The rooftop terrace was lovely. Nice to be able to make drip coffee in room. Only complaint was that my room was on a different floor from my friends and there was no way to access their floor with my key. This is for safety but very annoying. Great location.

More coffee pods in room. Easier access to other floors (if traveling with others).

Lovely hotel with an amazing location. It's comfortable, clean, with a wonderful breakfast. The trout I ordered at the restaurant was delicious. We also ordered room service the first day we arrived as my husband wasn't feeling well. It came promptly and was delicious as well. The bed was fine, and the shower had plenty of hot water and pressure.

The bathroom is small in comparison to the rest of the room. The shower is large, and it's not a deal breaker. Pocket doors would have made a big difference.

While Blu is located at the northern end of the old town, it's location is good because the old town is so small. There were street parking right in front of the hotel at the cost 24 RON for 24 hours. The staff upgraded us to a Jr Suite because of my membership level. Usually the benefits is provided only when booked directly with Radisson. The breakfast at the hotel is wonderful especially the made to order eggs. My omelette was perfect everyday.