The hotel personnel is amazing, very friendly and welcoming. The location of the hotel is perfect, very close to downtown. It might look a bit outdated, but overall comfortable. Highly recommend.

Super friendly staff - both written and in-person communications were excellent! Breakfast was nice, rooms & towels are extremely clean. The location is great - just 7 min walk to train station and few minutes to the park, Terme Tettuccio, Tamerici and funicular. It's around 15 minutes by car to Grotta du Giusti Spa, which I was suggested is the best spa option nearby.

Nothing to complain about. Just the street entrance stairs, a bit difficult with big trolley bags, but staff helped with luggage.

The location is perfect. The hotel is within walking distance of everything in centro. The event we traveled for was in Pistoia and all hotels were booked. This was the perfect alternative.

Clean room, friendly stuff and nice location

Breakfast was good but we would have expected a better dinner in four star hotel :)

Very friendly and helpful staff, clean room, parking available right next to the hotel with a daily ticket (cca 3 euro), very good breakfast (the croissants are perfect!).

The hotel was clean, convenient and well priced. The room was nice. Great water pressure in the shower.

Wish it had a swimming pool.

First time in Montecantini for business trip and I was impressed from the kindness of the staff, they were always with the smile!!!

The room was comfortable and clean. The breakfast was basic, but we enjoyed it as it was on our taste: scrambled eggs, fried ham and sausages, cereals, yoghurt, gem, fruits and deserts, etc. Very good coffee. The ladies from the reception and the restaurant were very nice and helpful. Public parking available in the area for a low charge to the hotel.

There was no soap in the room but we solve it immediately at the reception.

Very good hotel, location is perfect.Friendly reception and staff:)

Everything was good

staff was incredibly helpful