Loved that the condo had two bedrooms and two bathrooms and that the master bathroom had two sinks and two showers and plenty of storage space. Liked that the facility had a pool and towels and two hot tubs that were working (had 5 but three were under construction). Convenient parking. Could walk to town with underpass. But kind of far. But there is also a shuttle, so that was nice. The kitchen was large and well stocked.

Several hot tubs were not working and the ones that were working were not that hot. I wish the master bedroom had a ceiling fan like the living room. There is no air conditioning, so that would have really helped circulate the air more than a box fan. Could have used a bigger garbage can in the kitchen. Kind of small for a week. I would have loved stackable washer and dryer in unit. Outside furniture on balcony kind of lacking and dirty. Looked like it had not been wiped down in a long time. My husband asked if late check out was available and didn't get message until after we left that it was, but we never confirmed it and left on time and still got charged $25. But all and all a beautiful place.

We loved the pool and hot tubs. The location was amazing. Very convenient to the main strip and the gondola. The condo over all was great. The beds were nice; the showers were great. We really were able to relax and enjoy ourselves. the stove worked great. We cooked a few meals in the condo and enjoyed them.

Not a deal breaker for us but some of the physical things in the condo are wearing out or broken. The handle on the guest bathroom was practically coming off the door. The WIFI was down and one of the TV's was not working when we checked in. The faucet in the kitchen was hard to use. It had a sensor that kept turning it off and we never could get hot water to come out of it. There was C for cold and H for hot and when we moved the handle to H it just continued to poor cold water even after trying to keep it going for several minutes but the sensor kept turning it off. We gave up and just rinsed things in the sink and washed all the dishes in the dishwasher to make sure they came clean. There was a drawer in the kitchen that could not open unless you opened the oven door.

The pool in the evening and the hot tub, also for use in the dark were great. Kitchen was stuffed: we could cook. Room was clean. The location was good. Would be great for skiholidays in winter (room for the skis). The lady at the front desk in the evening was great, helping with every thing.

If I pay for three, I would have expected the sofabed being prepared, so that we could directly go to sleep. The man in the morning at check out was not friendly or helpful. One can lock oneself out behind the hotel and at 23pm in the dark it is very hard to find the way back as there is no lighted path, surroundings scary and nobody in the lobby anymore that would see you. Luckily a late arriving guest left me in.

I was greeted at the front desk by Campbell. She was helpful and very polite. I had had a disastrous flight and overnight stay in Denver and was ready to just go back home. I arrived at your facility and it was so comfortable that I was grateful to be there. I enjoyed my brief day and wouldn’t hesitate to come back again.

I went to take a sauna before my flight, but the sauna didn’t open early enough. That’s a minor thing, but I would’ve liked to have taken an early morning whirlpool before getting it on the plane. It’s certainly not a dealbreaker.

Beautiful property and room very clean with great view

The male staff member was not helpful at all to the point of being rude. Checked us into the room but no hot water. We finally called about it and the woman staff member was very nice and moved us to a different building. Male staff member never apologized or said thank you! He needs a course on customer service.

Good location well maintained

Got locked out of the room, 801, after 10 PM. Extremely difficult to regain access. After hours, phone support was not knowledgeable how to resolve situation. Then security agent that came to assist was not trained, did not know he had master key to unlock door.

Loved the location, the layout, the shuttle service and cleanliness of the unit! Will be rebooking in the future for sure!

Advertised photos were not the same unit we booked online but was very similar. It is frustrating to think we booked one size of a bed only to find out it was different upon arrival. Still worked out in the end.

Very nice condo, we’ll maintained and super clean. Loved coffee provided by the resort. Over all we had a great experience.

The king size bed is sagging in the middle so we were naturally rolling towards the middle. Not very comfortable. Towels in the kitchen don’t absorb water - very weird but we ended up not using it since it would just smear water on the plates and not dry them. Back left burner on the stove is not working Dishwasher utensils holder has broken plastic bottom so utensils just fall through to bottom of the dishwasher

The property was awsome. The condos were great and it was a great location. Everything was very clean

They have a bowling alley, and when we went to book a lane, was told it was broken, same situation for the restaurant, was told it was closed.

Aubrey at front desk was great. He went out of his way to get us Gatorades when the refrigerator wasn't stocked properly. Chase Carlson was condescending, say in the office when people were at the front desk needing help and tea/coffee service was missing 2 of the morning because someone at the front desk didn't show up with a key to the supply area.