Excellent location within walking distance of multiple shops and restaurants. Our room was very large and comfortable with a great patio and gas firepit. The amenities included in the room (fridge, safe, etc.) all worked very well and were easy to use. The staff was very friendly and immediately responsive to requests. We loved the decor of our room (Greene and Greene) and felt completely at ease for our entire stay. The snacks provided with the room were excellent and really met our needs for the extensive hiking we did throughout the week. Wouldn't hesitate to recommend El Portal to friends and family and look forward to our next visit

Nothing that comes to mind.

We were so excited to stay here and everything met our expectations. We had our dog with us which is why we picked this hotel. They were totally accommodating and the room allowed for us to let our dog out directly outside our room into a gated area which was very nice. There were snacks and the most delicious pastries in the morning. It is walking distance to many shops and restaurants, and it was just so adorable! We loved it!

The only negative was that the room was right off the lobby and there were people above us so a little noisy, however this is pretty normal when staying in any hotel.

Beautiful real adobe stained plaster wall details, rounded wall forms, unusually shaped spaces, attention to construction details, beautiful craftsman antique furnishings, tiffany and blown glass lamps and others with western classic blacksmithed forms and real hide shades, multiple chairs, loungers & rocker in room. Our own private backyard with dog run, scooper and bin. patio with old fashion metal chairs a double glider and fire pit. Real wine glasses, glass drinking glasses, real coffee cups , free coffee, snacks, fresh cookies, and a wide selection of soft drinks, coffees & teas, honor system 24 hour wine & beer bar. How could this not be perfect?

The location is absolutely perfect; easy walking distance of many nice restaurants and a lot of shopping areas. Steve Segner, the owner, who is heavily involved in the operation every day, and his knowledge and tips were invaluable. He gave us a route to the Grand Canyon that avoided much of the overabundance of tourists (like us!). He also directed us to the best and most scenic areas around Sedona, so we wasted very little time searching for things. The hotel itself is amazing, containing an unbelievable amount to art work, period furniture and antiques. Steve and his wife, Connie, have been collecting all their lives, and their collection is amazing. The hotel itself is a re-creation of a century-old inn, built around a central garden and fire pit and done so well that one would never know it is only 20+ years old. We spend a good deal of time just enjoying the hotel and its surroundings. Complimentary, snacks, sodas, excellent coffee, a very nice continental breakfast, etc.; there really wasn't much of anything we'd want done differently. You will love this place!

Honestly, we really didn't find anything we didn't like.

Great ambiance. Loved the room decor and the private outside patio area. The courtyard, with all the plants, chairs and firepit just added to the magic. The hotel was perfectly located next to shops and restaurants and the access to the spa and pool next door was an added bonus. Note: The folks at the hotel next door could not have been any nicer and enthusiastic that we were there to use the facilities. Can't wait to return.

Stay was too short. That's on me.

Best accommodation for our entire trip. What a gem. The owners were incredibly friendly, we truly enjoyed our stay. You can tell they take exceptional care to all the fine details to make sure your stay in Sedona is wonderful (how could it not be?). The first day we showed up the property was hosting a historical society event we were attended (with great food). We loved the honesty bar with s’mores and sat outside both nights and enjoyed the fire. My son loved the fish, the chocolates, breakfast muffins, and we spent hours at the pool and hot tub. The room was clean and comfortable and the hotel is walking distance to restaurants and shopping. We couldn’t have picked a better stay all around.

It is basically my dream house. Everything you see is beautiful. Art on the walls, beautiful lamps….The lobby and the fireplace are so cosy with excellent reading material and conversationalists. Looking at the red rocks while having the beautiful breakfast is breathtaking. We were visiting family in Scottsdale over Christmas and needed some private time after a few weeks. Also we missed our cats….a case of serious fluff withdrawal….so seeing and meeting all those lovely dogs and peanut the cat was almost therapeutic. The owner and the staff are wonderful and Steve has amazing stories to tell. The fire pit and the entire yard are adorable. Fairylights, comfortable chairs and blankets….everything doesn’t just look beautiful, but feels cosy as well. The room was one of the most romantic rooms we have ever stayed in….brass bed, rocking chair, fireplace…..a dream come true. I would move in there, permanently, in a heart beat. We will definitely return ( and although I hate flying, I will gladly hop onto a plane for 11 hours to return to this gem of a hotel. My husband feels the same way,too.

As I wrote in the guestbook, I found the hotel to be perfection. It offers precisely the kind of atmosphere we most appreciate: beautifully homey, eclectic, organic, warm, inviting and comfortable; the sort of place that welcomes conversation as well as privacy when wanted. Reminiscent of old European pensions. The location is lovely and convenient to much of what interests us in Sedona. Bravo and thank you, Steve and Connie.

We loved our stay at El Portal. It's a charming and welcoming stay. The outdoor fireplaces had the best smelling wood! They just don't make places like this anymore. Everyone that worked there treated us like family. We were close to shops, great restaurants and hiking trails. My daughter enjoyed the pool and hot tub access. The room was extremely comfortable, the bed, sheets were perfect and I loved soaking in the tub after long hikes. My husband was ready to move in. We'll be back!

That we couldn't stay longer.

This place is just lovely. If you are a fan of craftsman work, you will love this place. Everything has been crafted, down to the custom lamps, the copper plumbing.. There's so many things to take in...the beautiful stained glass art everywhere, the huge timber beams in the room ceiling...the very deep jacuzzi tub with a river rock stepway to it, with long windows you can open to the fresh air and happy bird sounds. The rock wall gas fireplace in our suite was well used during our stay. In the evening the courtyard becomes magical as the lights sparkle and the fragrant scent of juniper fills the space from the central fire surrounded by chairs with blankets provided to keep you toasty. And they offer smores for making:) Pets are very welcomed and accommodated for here..this is why i booked with them in the first place. Our room had a private outdoor area for our dog and us to relax. They support a pet foundation with art the owner makes from glass that you can acquire with a donation..that's pretty cool:) This was perfect for us. Warm, solid energy. Good sleeping. Beautiful art everywhere, but not pretentious. Good friendly folks. I will 100% be making this a repeat event. Something to note...i booked via booking.com...and i did note i would be bringing an animal, but that did not get conveyed to the resort, which was NOT a big deal to them...i do not believe we had any kind of pet fee incurred. But i will call and reserve with them directly next time. No need for a middle man. If you are on the fence about this place just do it. You will not be disappointed!

I can't think of anything i did not like!