Nice pool area, food was prepared and cooked well with reasonable choice. Prices similar to elsewhere, so not cheap! Useful supermarket just one block away. Good size of bar and restaurant. Breakfast had good choices. Lifts to rooms but not great for access, see negatives...

Fair size of hotel and although there are ramps up to the front, they do not cater much for mobility problems. Entrance to lifts is narrow and there are no toilets on the same floor as the bar/restaurant, you have to go down one floor in the lift and then up a short flight of steps. Room was hot and no air con but reception did put a fan in the room when asked. There was a wedding on and the reception was in one half of the restaurant. Noise, crowds, drunkeness and shouting at 3am didn't make for a very relaxing stay.

The hotel is beautiful and the staff were mostly lovely. The pool is good (remember to ask reception for a swim cap if you don't have one). There is a decent gym (although no floor space, mats or swiss balls). The food was very good - mainly local dishes and there was a good selection of local wines. The bar keep was brilliant. And bonus - the WiFi worked well.

The hotel guide is very limited - nothing about the restaurant and the need to book each night (which we were unable to do as we were at a competition and had no idea when we would be finishing). It is only open from 7.30 pm until 10.00, if you are going to be any later than 9.00 make sure you have a reservation. The English was limited and unfortunately our daughter, who has a little Italian was ill (nothing to do with the venue) and communication was not easy.

Everything was amazing Finally a 4 star hotel with great amenities The staff was exceptional and very professional and helpful, rooms are cozy modern and cute with beautiful terrace. The spa and the pool also really good In the evening they also have soft live music which is very romantic Highly recommended, it remains my favorite place in Bormio

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Nice renovated rooms, very friendly staff (special greetings to barmen Bruno), good food, fast and available shuttle to elevator, 10min walking to old town.

No ventilation system in the room, no vegetables on breakfast

There was a lovely family feel at dinner with music, etc. The staff were friendly and provided good service. The shuttle to the lift was handy. The food was great.

The “wellness” component of the hotel was disappointing, especially after leaving a similar type of hotel in Austria which really felt like a wellness hotel.

Very clean and relaxing. Lovely spa. Close to restaurants and shops

Bit far to walk to slopes but courtesy mini bus always there to drop off and collect from slopes

A very comfortable hotel, large and well appointed. The staff were excellent and the evening meals were superb and good value for money.

The only, very minor, criticism is that there was not a coffee machine or kettle in the room. Many other hotels seem to have these now and it is a feature that we appreciate.

Great breakfast, lovely pool and spa facilities, rooms clean ands modern. Lovely bathrooms.

hotel room was very warm with no air con. Presumably this is because it is mostly aimed at the winter season and very well insulated. Staff were friendly enough although the vibe was quite formal.

Friendly Staff, clean Hotel with good breakfast. With big underground garage and a bike storage room.

No air conditioning in the room. it was very hard to get some fresh air in the room as the windows couldnt be opened fully and as there was no air condition. We manged with the help of the hotel staf toipen the windows fully but only after 2 nights. A bit small room with a limited storage in the closets.

nice large rooms, super clean. good fast wifi. nice pool and tennis court to play and relax, just 5 min walk from center which for me was better then the center as i could just easily park the car there

The breakfast room staff could have been abit friendlier.. but lets just stop there. this is the reason i gave it a 9 instead of a 10.