This is the second time I've stayed in this hotel. The check in staff are amazing, so genuinely friendly. Our room was fairly basic and did not have air conditioning, which made for a fairly uncomfortable night as the temperature that day had been 30 degrees. Apparently there is no air conditioning throughout the hotel, something I feel they should review. Lovely dining area if you choose to eat in the hotel, we didn't as there are some fabulous bars/restaurants in Bormio. The drinks are quite expensive, €15 for a gin & tonic! Extensive selection of food for breakfast, we were spoilt for choice. The waiters were not particularly attentive and didn't offer 'service with a smile'! Ideal location if you are going skiing, or heading to the Stelvio Pass. Popular with cyclists, but a dress code should be in place, acres of lycra over breakfast is not palatable! 🤢

The lack of air conditioning and the surly waiter at breakfast.

The staff were really helpful and made a takeaway breakfast package for us, as we had a early start and had to get going before breakfast opened. We did join the breakfast buffet on our final morning and this was also lovely. Handy location for all the things we wanted to do while in Bormio. The room was as expected with comfy bed, small desk/chair and private bathroom.

Little free parking. You probably have to arrive quite early in the day, i.e. just after others have checked out to get a free parking spot. The hotel has paid parking garage if the free parking is full, which we did for the first night, then the next day after others had left, we managed to move the car into a free spot. The temperature in the room runs warm but I think this would be really lovely in the winter :)

Lovely hotel in an ideal location for tackling the Stelvio Pass. A very warm welcome from the staff at reception, who had very good English. Very nice room with good facilities, the bathroom was also very nice with a spacious walk-in shower and plenty of toiletries. Lovely bar & restaurant areas with a spacious outside patio area for relaxing after a long day on the motorbike. I was offered secure overnight storage for my motorbike, which was complimentary, unlike some hotels (Premier Inn!) who charge €15 per night to use the underground car parks. Overall a lovely hotel and one I wouldn't hesitate to book again.

Nothing, couldn't fault the hotel, facilities or staff.

The Hotel front of Desk staff were super friendly and helpful. Always were interested in how our day was, and what had we done. The breakfast had a great selection to suit everybody. location was great walking into town was easy.

When we were there a heat wave was happening, and the room was quite hot during the night some sort of cooling would be great.

Very friendly welcoming staff, unfortunately one bedroom hadn’t been completely cleaned but after speaking to reception it was sorted very quickly with a complimentary bottle of Prosecco and fruit platter as an apology. Beautiful views from the balcony. Lovely breakfast choices.

Wobbly table on the balcony 🤣

Very stylish and well appointed, large comfortable rooms and airy dining and bar spaces. Secure underground parking and convenient central location.

Thought that restaurant was expensive and not good value, although waiter recommended wine was excellent!

The location is excellent, close to the city centre and not far from the slopes. The personnel is very helpful and kind.

The coffee/cappuccino from the bar wasn't great compared to the standards in Italy.

Great central location. Good off street parking. Good bike room.

Food was not great for dinner and breakfast.

Great place and position in the town. Great breakfast to fuel to climb the Stelvio by Bike... Free parking till afternoon on the check out day. Free bicycle park

No possibility of shower after the Stelvio Bike Day...

Excellent location next to the old town.

The breakfast was a bit disjointed. We had to ask for spoons, cereal bowls which should have been replenished without us having to ask. The bar was not very cosy.