Spacious room for 3 to sleep in it. We could see the mountains from our rooftop room. There is an old type with an electric oven, but we didn't use it. The bed was firm, but we slept comfortably. Breakfast was great! The hotel had a spa, but we didn't use it. It was not included in our hotel price. To include it, it was €15 extra per person. They gave us a small packet of complimentary biscuits before leaving as a thank you for our stay

This hotel is not good for animal activists like us. They have real preserved animals on display all over the hotel. No water provided in the rooms, and when we requested water, they asked us to buy from the vending machine. Surely, this is not a 4-star service. I am not impressed with the quality of the room, and it needs some renovation. No coffee/tea in the room or a handy coffee machine.

I really liked the property it was cozy and clean with great view ! Staff was very friendly and helpful! They explained all the single details to me about the place , massage was excellent! Breakfast was tasty! And of course location is great !

The only small things I did not like as the property is 4 star rated hotel , it would be great to have more toiletries (like shampoo was not there , toothpaste I requested along with the brash ) same for the mini bar (only water was inside ) /

I want to thank the man on the lobby bar, Jamal. He is the best!

There is a double standard between customers who have reserved their rooms through booking and those who have reserved them through the reception which is not pleasant. The price of the spa area is 5 euros, but if you have reserved the room through booking it is 15 euros!

location was brilliant ..short walk to the centre..the staff were very friendly and attentive…we had a meal on our second night which was delicious. The bar was great also with a friendly bartender from Argentina. The room was lovely..nice little boxes in the bathroom with essentials. Parking for the motorcycle was free and secure. The smell of the hotel was really nice..like a spa. The staff went above and beyond when they retrieved my husbands t shirts and underpants which he had washed and put on balcony..but a gust of wind took them away when we were out 🤣🤣🤣Thank you for that ..saved a shopping trip!!

nothing

The hotel room was really nice and convenient with a balcony over looking at the mountains. Everything was very clean and the staff were friendly and helpful. The spa is nice.

The breakfast was a bit too plain with no vegetables and mainly consisted of sweets. The ski room is not practical at all. At the first two nights we got a room at the top floor, an attic, really limited an worse then described when we booked, not fancy at all. We asked to change room to a one as described and only after 2 days we go it. The new room was excellent, although the mattress could be better.

There was a fridge, a big comfortable bed and a balcony. There was free parking available, breakfast included scrambled eggs, bacon and small bits of sausages, which was nice.

There were no AC, the sewer in the shower was logged and even though the hotel staff promised to fix it, they did not fix it. Due to this, it was extremely uncomfortable to use the shower.

Loved the location and the lounge area. Bleach used in the bathroom was overwhelming, could have done with some comforts such as a kettle and the bed was very firm. Didn't appreciate that we had to pay for the wellness centre purely because we booked through this app.

This hotel was perfect for a short trip to Bormio. The staff were very helpful catering to our needs. They even supplied an early breakfast for their guests participating in the cycling event. Many thanks.

Perfect location, 5 minutes walking distance too all restaurants bakery, cofeterias, ice cream shop.. etc. Bigest super market 100meters from the hotel. Nice view from the balcony to Bormio downhill ski track. Very good breakfast and coffee machines making perfect coffee. Staff in the hotel very professional and polite, specially receptionist Elisa. Easy free parking lot in the Hotel. You don't bother with anything, they are well organized, perfect place for vacation and fun. Bormio thermal bath is on 7minutes walking distance.

They can put some fly burners lamps in some of hotel area like breakfast room. There is lot of flies in summer.

Location, Clean, Very nice staff, Very welcoming

There was noting to say, just it would be nice if they add toothpaste to welcoming pack (indeed the hotel gave us a total dental pack, free of charge after asking)