All staff were friendly and helpful, especially at breakfast. We enjoyed the breakfast - there was an excellent selection of hot and cold food and beverages. We particularly enjoyed the pastries. The room was comfortable and the balcony really added very much to our enjoyment of the room. Before we arrived, we had completed check in online which made for a quick check in when we arrived at the hotel. Although we arrived early, we were able to go to our room straight away as it was ready.

Things for you to improve: Provide step-free access into the hotel and to the reception area inside. This is very easy to do if you put a ramp to one side of the stairs. My companion had difficulties because of the absence of step free access. Single beds provided in the Twin room should be wider! One more improvement - please provide bottled water for free in the rooms!

We arrived late at the hotel, the night receptionist was very charming. The rooms were beautifully decorated and spacious, beds really comfortable which was so good after a long journey. The rooms and bathrooms were very clean (and I’m picky as I used to work in the hotel industry). We slept very well as it was calm without street noises. The hotel is located extremely well, as you can reached the hotel by car then visit all the gorgeous town by foot. We also had breakfast in the patisserie, which was delicious and set us up for the rest of our day. The lounge is also beautiful and welcoming.

Nothing to fault.

If you visit Aosta…and you should. Duca D’Aosta is the perfect hotel to stay at. The rooms are clean and well maintained. The hotel staff are very friendly and helpful with any questions you may have. And finally the hotel is situated close to the train station and also seconds from the city center, where there are tons of shops and restaurants. We highly recommend staying at this hotel and will return when coming back to Aosta.

The location was perfect - very close to the old town and Roman sites. The room was a good size , well fitted and a spacious bathroom. The hotel itself was well furnished with a comfortable reception area . The staff were friendly and helpful .

We would have had breakfast at the patisserie which was part of the hotel , but could only have a full buffet breakfast and we only wanted coffee and a croissant. However , it isn't difficult to have breakfast out in the town.

Efficient, friendly and helpful staff, great central location, very comfortable room and cosy area near reception to relax in. This was the best hotel I have stayed in for many years, no exaggeration. The wonderful lady on reception (so sorry, I did not note your name) even phoned round local restaurants to find us a table for dinner (we had arrived at 6pm on a Saturday, so this was quite an achievement!). The bed was so comfortable and the rain shower was fantastic. Breakfast too was great. A lovely relaxing experience all round, in a great small hotel in a great small town. I will return!

Struggled to think of anything, the only minor thing I guess is that (my ipad anyway) I had to re-enter the password for the wi-fi every time I used it. But that is the only thing I can think of that could possibly be improved!

Very kind staff who were patient enough to let us try some basic Italian and skilled enough to switch to other languages (dankeschön). We were provided a wonderful room with view on the square. The parking space nearby was spacious (except for the narrow entrance which could be awkward for some as reported in other comments). The town is very cosy and lively and the setting in the valley is beautiful.

The restaurant was not open during our stay but advice was given on nearby restaurants.

Fantastic location, staff was very helpful, the patisserie was really great and the lobby-library was exquisitely designed and very nice to work on your laptop. Also the bathrooms in the rooms decorated in English style were also a nice addition

The pillows were very stiff and not comfy also the room was a bit in the small size

The hotel is well positioned very close to the city center, large room (triple) and large bathroom, with nice furniture and an elegant "old stile" appeal. I did not try breakfast but it looked gorgeus. The desk staff was helpful in recommending restaurants and parking place.

This is more a personal preference, but the bed was quite firm for me, did not find it comfortable, and the pillow really flat and hard too. I did ask for a softer one (maybe feather pillow?), but it was not available. Aosta is certainly a costly city, but the price for value at this hotel was not at top.

Stylish and comfortable hotel. The patisserie attached to the hotel looked wonderful. Our room was very comfortable and quiet and the hotel was in a good location, close to the town centre.

It would have been nice to have had the option of dining and an evening drink in the hotel, after a long journey. There did not appear to be restaurant facilities apart from the patisserie for breakfast.

Great location, the room was spacious, clean and comfortable and very quiet. The bathroom was lovely, large and well equipped. The staff were welcoming, helpful and friendly. There is a lift for access to the rooms.

The parking was off-site and spaces were in high demand. We didn’t have the hotel breakfast because it was priced at 16 Euros each which we thought was very expensive for breakfast!