The breakfast was great and may I add, free. We could order from the menu as cooked to order, and at from buffet and enjoy the continental breakfast. All had many choices. Let me say, everything was very tasty. The entire facility and room was very clean and comfortable. Location was easy to find and close to our relatives we were visiting. I will definitely be staying here again when in the area.

Everything was great. Nothing to complain about.

It was very clean and bright. The staff was so kind and friendly. The room was beautiful. It was right in the middle of a bunch of restaurants as well as having a restaurant inside.

The only thing was the A/C was kind of hard to control. We turned it off but it still came on and made the room very cold.

Charles was amazing! He was very helpful and professional. He answered any questions that we had and made sure that my husband and I were comfortable, with our stay .

For some reason it took a while for the heater to start working and the bed was uncomfortable.

Top notch as usual everything is always clean and staff is prompt and professional

The fluctuating rates of the same room over 100$ difference is ridiculous stayed in same room one week @136$ then next week the rate was 256$

Check-in was fast and easy receptionist was exceptional knew what she was doing the room was extremely clean I will definitely be going back

There was nothing bad to say about that experience

This hotel is great. The staff are SO NICE. Don't hesitate to stay here if you want to stay in this area. We just stopped off for a quick overnight to break up a long road trip. The pool is indoor (!) which is something different but we enjoyed it. We were there on a weeknight and the lobby was full of business people dining and drinking in the evening. A positive for the hotel but negative for booking.com--I clicked on the hotel specifically because it had a banner across the top that said "Breakfast Included". I am 100% certain of that. When I ended up making the booking....mysteriously, breakfast was not included. I do not know how that happened. We were so confused and a little upset about it the following morning and we talked with hotel staff. They said the NEVER have Breakfast Included with online booking. Booking.com, what is going on??? The best part of the stay, however, was that the hotel staff was kind enough to charge us for only 1 of our 4 continental breakfasts, on account of our confusion and distress. AND the continental breakfast is really good--oatmeal, bagels, toast, fruit, cereal, coffee and juice. It was plenty for our family. I cannot say enough positive things about the staff at this hotel. They're amazingly nice.

This is not about the hotel, it's about the area. It's in a very business/industry type area and it was hard to find decent food for families. The usually reliable Cracker Barrel was not so great (ran out of some dishes--chicken?!--by 7pm) and the Appleby's was half empty but reported a 45 min wait to be seated.

The location was around everything

The evening check in staff was more focused on other guests who were hanging out in the lobby than the ones standing waiting to be checked in

Very nice and comfortable. The location was great for our needs. Staff was friendly. I love the fact that they had a microwave and refrigerator in the room.

Minor problems like broken ice machine on the floor, had to go to first floor to get ice, but not a big deal.

Very clean, friendly staff, comfortable bed, nice view, very nice overall.

Just the entrance and exits out of the parking lot. Everything else was great.

I want to personally thank your staff for being so accommodating and helpful throughout a booking mixup and series of other events that happened during my stay that were out of anyone's control. The staff was courteous and understanding. They made me feel like a guest and not just a number. Bravo to this location. 5 stars are well deserved. Thank you! And the food was really good too!

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