Location, incl. location of pool & Jacuzzi overlooking the lake, atmosphere, cachet, mostly excellent staff (Special shoutout to restaurant staff and reception), level of the food and service in both restaurants and the fly fishing class made my dreams come true!

Some of the property could use some love and update. We had an accident due to a railing that was completely loose. To their credit, someone came to repair within 5 min., we are luckily there is no concussion. My main complaint is that the food/drink service at the pool took excruciatingly long. And the staff mainly hid in the cabana instead of going around asking if someone wanted something… you had to get up and go see them or luck out flagging them down. Also, the breakfast part that we ordered was wonderful, but the supporting buffet was ridiculous for 50$… no bread or baguette for the cheese, only croissants and nearly empty at opening. I would still return, but this was hit and miss for me. I guess I expect more from a 5 star.

Stunning property …. Fabulous Location overlooking the lake & easy drives to eastern townships …. exceptionally beautiful & large suite with a wonderful fireplace and seating area …. gorgeous bathroom with freestanding bathtub and large shower, and Japanese toilet

Lack of proper paving leading from the reception area to the new pavilion where our accommodation was located

The room was fantastic, but the real highlights were the spa (recently renovated, with two large hot tubs and two extremely relaxing relaxation rooms) and the dinner at the restaurant.

It was pretty easy to hear people walking in the halls, since the walls were fairly thin, but to be expected in an older building.

We enjoyed a lovely breakfast but it would be helpful if there were one or two items on that menu that were a little more traditional or boring. Oatmeal looked good but some ingredients were odd. I had the platter called the Discovery which was nice but honestly the pastry was the best part.

The location was absolutely stunning, and it took my breath away when I was first given a tour of the grounds. My boyfriend and I had the best time sitting and paddling on the lake, and we made some amazing memories. The service was flawless, and the food spectacular.

The pool and jacuzzi were extraordinary! Our meals on the Terrace were amazing and every single person we interacted with was informative, helpful, and smiling. We loved our stay! Did I mention chocolates on the bed?!

Everything. Wonderful hotel, beautiful location, very well run, great food. Fantastic staff. Excellent Spa that has been very cleverly designed. Highly recommend.

Nothing.

The whole experience including breakfast, dinner at tap bistro was amazing. The old library, the pictures in the corridors, every piece that was selected with care were beautiful. The staff was very welcoming and made everything to give us the best service. We loved our room, its decoration and fire place.

Nothing at all

The Manoir sums up the attractions of the beautiful lake region of the Eastern Townships and its hospitality tradition.

Some minor maintenance details, easy to fix.

We had dinner in the Hatley, main dining room and the food, staff, ambiance were top notch! From the moment we stepped in the door we were treated exceptionally. We walked back to a place in time when people cared.