The cleanliness of the facility. Location close to my family and surrounding restaurants, stores and gas stations. The staff was very accommodating and friendly. I will stay there again on my next trip.

Booking.com gave me a lesser rate than me calling the location directly. They easily honored the lower rate no problem or questions.

Large comfortable room that didn't smell funky. Breakfast and coffee were good.

The only thing that could have been better was my side of the bed. My side sagged, but my husband's did not. Either flip and turn the mattress or replace it. Pillows were even good.

I'm a musician who had a gig in a nearby small town. I don't need a bunch of amenities. What I need is a clean and comfortable place to relax and sleep. This was the perfect place. When gigging in the Waterloo area, I WILL be back.

Nothing to report here.

Breakfast was satisfactory. room was clean and bed was comfortable. Easy check in. they even sked about my note for extra pillows at check in.

The TV was very old. Sound went in and out. Would have enjoyed our stay more if there was a hot tub. Pool was cold.

Room was amazing and so was the overall hotel

The room deposit wasn't really made understandable so I had quite an issue with it but other then that I had an amazing stay.

The breakfast was good. The location was adequate. It is near several stores and restaurants.

I would have preferred to not have put up a security deposit.

We loved the location. The hotel staff was very friendly, breakfast was good and the hotel and rooms were very clean!

The pool was cold. Our only complaint.

The staff was amazing! The GM/Manager on duty was excellent. He was there to answer all my questions and made sure our stay was a great one. He was kind enough to check in on us when we got back from our funeral. Very nice guy!

We had a large group I wish there was a bigger room we all could of sat around in and played games or talked rather than in our rooms.

The room itself was clean, fresh and comfortable.

The outside was a bit shabby, the rooms were much nicer. Breakfast was OK, had to ask for OJ dispenser to be refilled. No lids for coffee cups.

Clean, good personell, acceptable breakfast

Annoying and loud music from the phone of front desk clerk, at 6am in the morning