The rooms were pretty clean and comfortable. The decor of the rooms and the hotel as a whole was pleasant, well-maintained, and up to date. My interaction with any staff was always good. The breakfast was very good, with a wide selection. However, I had thought it was a free complimentary breakfast (I guess I did not read the information clearly enough when I booked it). I found out later that it was not and the person that registered me at the desk said I could have pre-booked it. Still, the price of the hotel was reasonable, so maybe it all works out to about the same as other hotels with free breakfasts in the end. My family and I did not use the pool or anything else so we cannot comment on those things. The location was pretty reasonable. The rest of my family went into Washington DC each day while I was in meetings. The Greenbelt metro station has regular trains running frequently to DC and is about a 25 minute drive from the hotel. Our experience here was good, so we would stay again if we were ever in the area again.

It is not a huge complaint. I guess I like to feel like I have a free complimentary breakfast. There is a server that gets you water or coffee and takes your plates when you have finished and so you then feel you have to leave a tip when you could have easily handled all of that yourself like in other hotels! I also like it when hotels have a coffee and tea bar that is available to guests all day. This was available in the morning, but was gone later when it would have been nice to get something when we got back to the hotel in the evenings. There is a Keurig machine in the room, but we like being able to add different flavored creamers!

Room was clean and inviting. Bed was super comfortable.

The man at the front desk was rude upon arrival. My boyfriend and I arrived around 10:30pm, and I assume the front desk clerk was supposed to get off before we arrived. We waited to be called upon, and the gentleman invited us to the counter, stating "I guess I can take you... I'll never get home." Upon me paying for the room, he loudly stated that because I was using a pre-loaded debit card, I would have to wait 30 days for my security deposit to be returned to me. As a customer service worker myself, I felt there could've been more soft-skills utilized at that time, especially considering my initial interaction with the clerk was that he was annoyed we wanted to be checked-in. This made my initial encounter at the hotel very displeasing, but I did enjoy my overall stay.

The breakfast was really good and i enjoyed the food service, it was worth it. Just make sure to get a room that includes breakfast and save yourself some stress and extra bucks. PS: The weekend server "David" was very kind and thoughtful and supportive.

Personally, based on my recent visit, i thought the location is a little outskirts of town. You'd have to drive to maybe Columbia, Silver spring or Washington to get a good city experience but otherwise, top-notch.

Staff was friendly and very helpful

The controls for the AC in the room wasn’t working as expected, it was hard to regulate the temperature when the AC was on. It was either: on and blasting cold air or off, it was hard to regulate the temperature.

The staff was awesome and accommodated all my needs. David in the dining room was super nice and very helpful. This was the best experience in a hotel that I have ever had. This is a 10 Star Hotel.

Everyone was professional, polite, and friendly! I have to give a shout out to Dwayne! I was in a foul mood and he kept a friendly professional smile and accommodated my needs. Thank you, Dwayne!

The property was nice and clean. The staff very friendly.

The keycard mostly didn’t work properly.I had the card exchanged twice and even then was never sure I would get back in my room. I always had to swipe multiple times even with the last new card.

Location is easily accessible, it’s near everywhere. It’s very clean and spacious. Lots of parking space.

There were just shaved hair on the sink.

I was able to check in early.

The walls were then. The flooring in the room and bathroom was slippery depending on the shoes you wore.

The room was clean and breakfast was great

Check in was slow. Had to wait awhile for someone to show up