Reception area, reception staff, room, car parking, and pool.

Location – have to drive to get to anywhere/anything. Breakfast area was overcrowded – perhaps because the breakfast hours are quite limited. (apart from the breakfast room, facilities were very good)

I was kind of hesitant because I've never heard of this establishment. But boy was I amazed! The service was awesome! Staff was very polite. The location was perfect. It was snuggled in between 2 top rated restaurants, one Mexican, authentic and the other one was a seafood restaurant. I Googled both and our Uber driver confirmed it. The overall look of the hotel inside and on the outside were well kept, which is important to me. If it looks unloved on the outside I'm definitely not trusting the inside because it let's me know if an establishment has a customer first mindset. It means I want to have great curb appeal to make you want to come in. Trust me I look at EVERYTHING!!! The halls where surprisingly well kept along with the carpet and furniture in the rooms. I honestly couldn't find anything that wasn't pleasant. Well the elevators could use a little tlc but that's about it. And now that I know about this hotel and that you have a chain of them in various states, I will definitely be going out of my way to find one when I'm looking for hotel accommodations. I have a Miami trip coming up in a few weeks actually. And I already have my eye on your location near the airport. So I'll see if this was an isolated event. I don't think so but I'll definitely see and will give a review. If all goes well, I'll be a lifer and will promote this establishment to anyone and everyone I know. It's what I do. 😉

Everything was Exceptional. Just spruce up the elevator.

We originally booked a VRBO and when we arrived it was horrible. We left stressed and with it bring F1 racing weekend many hotels were completely full. When we arrived he let us tour the rooms first and even helped us compare booking there in person vs online as he wanted us to get the best rate. We were so thankful for the great staff. The next day we realized we needed printed tickets for our event and they helped us get everything we needed. We were very thankful for their staff. It made our experience great.

OMG .. this place is the bomb Amazing room Great location Superb size even for one person Breakfast was good Ample parking I WOULD stay again

Bathroom a little "bijou" The lounge is pretty much on the floor Didn't like the tables for breakfast being dotted around the reception foyer Asked on multiple occasions for shower gel .. empty on arrival, front desk said it would be replaced by housekeeping, housekeeping said there was none and it wouldn't be replaced Fridge doesn't have a freezer Needs better lighting over the vanity/sink which is outside the bathroom.

The place was amazing. Conveniently located off I35, but not too close to hear the highway traffic. Large room with the most comfortable beds! The pillows were awesome as well and there were plenty for each bed! Staff was super friendly and helpful when our remote wasn’t working for the TV. We will definitely be back! Also so glad they are pet friendly! My pet has to have medication so they have to travel with us. This makes traveling so much easier! Thank you!

The television stations weren’t the best. There was one free HBO station, and other stations were okay. The on demand was nice, but I’m not going to buy a movie at a hotel for $20.

I booked here because it was six minutes to my job. The place was nice and I felt safe. The person at the front desk spoke Spanish. I am bilingual, but she was helping a Spanish speaker who had been staying there for work for the week.

I booked on booking at 1am because it was raining and I didn't want to drive an hour home. I needed a place for the night since I had to be back in town at 8am the next day. When I got to the hotel, I found out my reservation was for the next day. I was offered a room for that night at a higher rate. I decided I would stay the next night as well since I already had a reservation. When I checked out, I was told they had price matching available, but I was not offered compensation for the prior night at the higher rate. I would stay here again, but not for the breakfast. I didn't find anything I liked for breakfast.

The property was clean the breakfast was decent.

I left two new items in my room and checked out. I called that same afternoon and the front desk lady said I had missed the housekeepers. I am positive that I left it in the closet and I just feel that if the house keepers found it they should of been honest to return it to the front desk specially since I called back that same day. I kept calling the front desk just to get a run around and never once did I get a call back or a follow up I called many time thru out the week and they kept giving me the run around and I still haven’t heard back from the front desk.

Excellent customer service by front desk and kitchen staff. So NICE to have hot breakfast available after COVID. Good selection of items, and plenty of food for a full dining room of guests.

I will like it when you begin having a manager's reception in the evening again. Could do with more frequent cleaning of the room - however, staff provided new towels and garbage bags on request, and took the full garbage bag we set outside the room without any hassle.

Everything was nice, especially the receptionist she is a lovely person, I'm sorry I didn't get her name but she was so nice to us and not just to my family but also to other people that were in the lobby as well, we stayed Saturday night (08/10/24) and she's a really nice person, besides that Everything was nice the room was huge for a family of 4, we loved this place and for sure we recommend 100%!!!

Great rooms for the price with an excellent breakfast and very clean.

Not really related to the actual hotel but if traveling with your children be aware that the Crazy Eyes bar next to the Hotel is a Lingerie bar and you get weird looks when accidentally taking your children in there thinking it’s just a restaurant.