In a perfect location in "Little Venice" in Colmar, the hotel is very comfortably appointed and the staff were great. The breakfast was the best of our three-country trip, with many options, even including some bubbly!

Our main concern was with the bathtub/shower, with the bathtub being set high enough that even for me at 5'11" I had to be very careful stepping in and out. More so for my wife, who is somewhat shorter. I think it would be a possibly insurmountable challenge for someone with limited mobility or other physical issues, so I suggest confirming with the hotel as to the type bathtub/shower arrangement you're reserving (they did say there are other types of arrangements available, so check first). The only other thing that we weren't expecting was that we upgraded to a suite, but the second "room" was in fact a long hallway with some bunk beds. Maybe our fault, but we had expected an actual room where we might relax.

Excellent location. Rooms are nicely decorated, but smaller than what you would expect for this price range. Excellent breakfast buffet. Very friendly and helpful staff.

Second time we stayed at this hotel and last time it was better. Maybe because it was the Easter weekend and the hotel was nearly fully booked this time. Wifi connection was poor and slow. The towels in the bathroom were so thin that some had holes in them. Had to tell reception twice in 4 days that our bathroom ran out of shower gel (we had 3 rooms) because housekeeping forgot to refill it. The buffet area is very small, so it gets very crowded at breakfast when the hotel is fully booked. Little details, but when they add up, it is not in line with what you expect from a hotel in this price category

It was in a great location with just a few steps into the Little Venice area, and 4 minutes to the old town. We were able to park our car easily in their garage. We were a little early to check in so sat out in the lovely courtyard, and when they came to give us our key, they had already taken our bags up to the room. The room was very spacious and a lovely bathroom with an excellent shower. We'd asked for a kettle and that was provided, and they also let us have some milk. There is a fridge in the room with some mini bar items, but we could keep the milk inside. They were very helpful during the visit, and we enjoyed our stay.

Just a little disappointed that having declared what we had used from the mini bar and paid for it at check out, they went and charged my card after I had left without any communication. I don't understand how they could bill our credit card without approval. Their sister hotel in Strasbourg did the same and I have had to chase for a refund, so please do watch for this.

Great location for exploring Little Petite Venice on foot. We requested a room in the main building and it was very nice and roomy. Staff were always friendly and helpful.

This was our second time staying here and in a different room from the first time. The beds are very uncomfortable as I am a side sleeper. Not sure that I would stay again for more than one night unfortunately because of how hard the beds are. They provide a hairdryer but it is a small travel sized hair dryer that requires you to depress and hold the button while in use. Not very easy to do when drying long hair.

Phenomenal hotel in position A, this hotel will not disappoint and if you’re in the area it’s a must stay It’s stunning, staff lovely, rooms really comfortable and it’s beyond central with easy parking NOTHING TO DO WIYH HOTEL - WORD OF WARNING If you stay at the hotel, there is a restaurant yards away, avoid it like the plaque, the staff, service, principals drink this lovely town out (also if you read Trip Advisor their lamb does) Avoid - Le Comptoir de Georges Avoid - Le Comptoir de Georges Avoid - Le Comptoir de Georges Please search it on TripAdvisor, filter 1 star reviews and they are all true Anyway the hotel is mega and thanks for having me, I loved it xxx

This gorgeous hotel is right in the heart of old Colmar. I was upgraded to a suite, two fights of stairs up, and with various sloped ceilings, definitely not for anyone with mobility issues so my advice would be to spell out any such concerns before you arrive. I was delighted with my upgrade, with its little views onto a quiet canal. The breakfast was really good. Gorgeous pain au chocolat and nice coffee. From the hotel you go on foot to explore this beautiful city. Side note: if you’re into wine, try Les Cercle des Aromes. Fabulous wine bar that does a great cheese and charcuterie platter.

The Suite Room was wonderful. Modern with old style in between, good combination. It was something special, at the top of the main building.

The stairs to get the suite room, the position of the light switch for the garderobe at the other side of the room (too far from there) and little dark room. The breakfast was nice but on Sunday many things were finish around 9:30, one hour before closing, and they were not put again. It was really a pity, we were expecting the nice breakfast and could eat only half…

This is 5 stars hotel as far as I am concern, nice room, good responsive, cheerful and helpful staff that liaise with me when I need them to assist me with some travel logistics issue. Hotel is very central in Colmar, but not too near busy hot spot eateries. You can walk everywhere, takes about 15-20 minutes. Hotel chamber maids are also very hardworking, as they have a short window period to clean up our room. Room was well cleaned.

Nothing.....will stay here if I comes again

We had standard double rooms which were stylish, clean, modern and had very comfortable beds. The location is also great, just outside a bridge which takes you right in to the old town. The parking garage is a bit tight for a big car ( BMW X5) but they checked which car we were coming in and allocated us an appropriate space which was great as parking near the old town is hard to come by.

The standard rooms only have double beds so our request for two single beds was not fulfilled and this had not been made clear to us in the previous communications. They did provide us with two seperate duvets after we pointed this out. Also note there is no lift and one of our rooms had a spiral staircase (207)- it was a lovely room but if you have restricted mobility / lots of luggage it would not be a good room.

The spiral staircase was really nice. The theming was great and lots of nice furniture throughout. Right in the middle of Little Venice which is exactly where we wanted to be and only a short walk to the centre of town. The car park was an added bonus and although a little pricey and awkward to find, it was secure and I felt better knowing the car was away somewhere.

There was a small step from the room to the hallway which caught us out every time. You could hear the street outside but it didn’t really affect our visit.