Lovely historic building, sensitively modernized, in a very central location. Wonderful staff, very warm and accommodating. For a hotel chain, we felt it had luxury touches of boutique hotels, like welcome refreshments, super comfortable beds, powerful rain shower, decent mini bar and Nespresso in the room. We were especially impressed with the very good room service! Salad, pasta and wine were delicious, high quality and it was a special treat to enjoy them in the room. Breakfast spread was ample and delicious too!

The online pre-check in experience was lengthy and not user-friendly on an iPhone. It resulted in us picking a room we didn't prefer, even though the feature to pick your own room is theoretically a benefit. The website was hard to navigate on a phone and we hit the wrong button. :( A smart TV in the room would have been preferred so we could connect to YouTube or Netflix (since Spanish TV wasn't entertaining with our language barrier) but that was a very minor thing and not a problem.

The NH Collection Hotel in Vigo is a beautifully, stately hotel located centrally. The rooms are spacious, with great light coming in, luxury linens & a good shower. The lobby bar was a go to for a pre-dinner drink and afternoon cappuccino. The lobby always had cold water (for water bottle refills). The gym was well appointed with exercise mats, an elliptical, treadmill & bicycle. The gym was very clean. Parking is located in the building which was very convenient.

The only thing that I didn't like was the lighting in the bathroom which I felt was too low, and 'dull'.

Breakfasts were good. The location too. The bed was large and comfortable.

The A/C had to be "commanded" from the front desk only - the thermostat in the room, even if it was technically "operational", didn't change the temperature even a bit, no matter what setting you'd put. The access to the garage was slightly cumbersome: there is no direct access by an elevator to it; you have to climb (from it) or go down (to it) through several sets of stairs and doors which, if you've got luggage, is somewhat challenging.

Excellent central location, while being extremely quiet indoors from city noise. Wonderful area for eating, shopping and experiencing Vigo life. Room was spacious, so clean and very comfortable beds. Rain shower and complimentary toiletries were all very relaxing. Staff were relaxed, calm and we're there if needed. Wonderful to have complementary drinks vouchers as daily thank you for when no housekeeping was needed; very eco friendly. A great stay all round. We would stay again.

The TV! No access to Netflix etc. A smart TV in each room would be a great addition.

A lovely hotel, this is right in the centre of Vigo and a 10 minute walk to the old part of town. A well decorated foyer, with a touch of luxury. The room was airy, comfortable and clean and we had a balcony overlooking the street. The room had air conditioning, tea/coffee facilities. No noise from the street at all. The hotel has a restaurant and the meals we had there were exceptional food. All the staff, from reception to bar to restaurant were so kind and helpful. Gave us advice on our visits and travel arrangements.

Incredible staff very helpful and kind. Hotel location was a plus for us to visit the Xmas lights, but also in a pretty good location to visit the city as well. Room size was more than enough with a mini-bar and coffee machine. Breakfast we already had better for less, but even so is acceptable.

Room temperature was a bit too high for us. They apologize and told us they were facing some issues with the climatization. Nevertheless we would gladly stay another day if we could :-)

Well located along the camino, our spacious Junior Suite at the NH Collection Vigo was on an upper floor with sloping ceilings and views of the main street and cathedral. On arrival our bed was made up in a king configuration, but once I spoke with reception and explained I didn't want to share a bed with my sister, housekeeping came immediately to change to twin beds. An easy walk to the historic old town, cafes, restaurants, farmacias, and supermercados. I would definitely recommend.

Good location 10 minutes walk to old town. Nice rooms, good lobby bar area and good selection of food at breakfast. Option to decline room cleaning rewarded with free drink at bar - great initiative!

Our room was very hot and we were unable to get the air conditioning to work properly. The windows opened to an inner courtyard so no fresh air coming in. We were offered a change of room but since we were only there 2 nights and had all our stuff unpacked we didn’t bother.

Spacious lobby and rooms. The breakfast buffet was fresh and with many options plus they made customized egg dishes. Situated across Santiago el Mayor church where you can obtain the pilgrim credential needed for the Camino de Compostela/Saint James way. Service at both the front desk and restaurant was very good.

Location although very central is in a main road that was a little loud at times, especially if you opened the window to get fresh air.

Well-located in the city centre. Liked the way you could leave pull up and leave your car outside the hotel and the staff parked it for you. Marcos, the concierge, was absolutely fantastic and made our stay in Vigo a real highlight of our trip to northern Spain and Portugal - provided ideas of places to visit and detailed itineraries. Visited the Cies Islands for the day which were absolutely beautiful.

We had booked a premium room but it was on the first floor and had two windows overlooking a busy street which was noisy and not v. relaxing. However, the staff were very helpful and moved us to a room on a higher floor which although not a premium room we much preferred.