Very good location - a minute walk from the central station. Room was quite spatious, clean. The staff was friendly and helpful.

The hotel didn’t provide water, that was a bit weird. Other than that - everything was really nice!

Excellent location, building, and room. The lobby is also very comfortable. The staff was really helpful and kind. Overall, I am very satisfied with my stay. The room had everything I needed, and the price was very affordable. The station and the convenience stores nearby are also a great positive point.

Just a small detail, but the wi-fi was very slow inside the room. Maybe it was only my room, but I used my own internet data. Apart from that, everything went smoothly, and there were no other complaints.

This was one of the pricer hotels we stayed in but it was lovely! The staff were super friendly and made us feel very welcome. The bedroom was larger than we were expecting based on other rooms and we had a lovely view.

So many unexpected free extras like the Yokult drinks, ice cream pops, and massage chairs. Location was so close to the train station and bus stops. Extra complements on the quality of the breakfast buffet and the attentive, courteous staff there.

The only problem we had was with the Wifi in our room. We had poor to no internet even with our portable wifi. However we could use the Wifi in the common areas of the hotel.

Location is great, just next to JR Kumamoto station. If you come by Shinkasen, it is very convenient. A couple car rental shops also are located near the station. Although the hotel does not provide a parking lot, you can find a big parking lot behind the hotel and the parking fee is around 800-1,100 yen per night.

The bathroom is a bit obsolete but well-maintained, sizable and clean.

The hotel located beside Kumamoto station which is a great location to travel around Kyushu, Mt Aso, Kagoshima and etc. The amenities in the hotel are good with lobby lounge, laundromat and microwave

Everything was good

The hotel was in a convenient location- next to the JR Station and the local tram stop. There were quite a number of eateries and a big Can Do supermarket in the JR Station. The hotel was also very close to our car rental company. The staff were friendly. Room was neat and clean. We had a good view of the city from our room and the bed was comfortable.

The hotel is very close to the train station. The hotel room was very clean. There's a small fridge and a kettle in the room, but no microwave though. The breakfast was okay, not as good as the one we had at Solaris in Kagoshima.

The room was on the small side which is typical for hotels in Japan.

Very good location, next the the JR train station and bus terminal.

It’s a 4 stars hotel, I am surprised that it doesn’t offer breakfast not public bathroom. Lighting in the room is absolutely horrible especially for seniors. There is no light in the middle of the room. The only lights are on top of the bed.

Excellent location, walking distance to train station, bar and restaurant on site and beds were massive. Great amenities and room facilities

Rooms were slightly on the small side, especially for us with 2 massive suitcases