The staff were all friendly and professional- they went the extra mile to make sure all guests were looked after and happy with everything. The food was of excellent quality and whilst the menu was limited for those staying multiple nights, the chef did put on specials - and they have plans to revamp the menu soon too.

There wasn’t anything that I didn’t like. I had a gorgeous room on the top floor. If I was to make a suggestion it would be to replenish the small bottled water each day and put a box of tissues in the room - but that is all.

We stay here several times a year to visit family and local towns. The hotel feels like home and everything is tended to with professionalism. The breakfast is fantastic (the omelette is my favourite and great coffee!). Evening dinner served in our room was exceptional. We used the new WhatsApp option for all our room service and it was flawless. The room was fantastic and nicely decorated, with a very large comfortable bed, a cosy sofa lounge area, an ample sized bathroom with bath and separate shower, and a separate walk-in wardrobe and luggage space. We enjoyed a lovely wander around the glorious grounds this morning too! Perfect stay.

Having to leave!!

Staff helpful and friendly. Bed was clean and comfortable and bathroom was clean.

room needed vaccuming - there were a couple of bits of debris on the carpet. There were no blackout cutains and the lights from the drive bothered me for most of the night. Breakfast was OK - there was a wedding party in and so not cooked to order as usually is. Really do not like guests arriving for breakfast in nightclothes - I think hotel should insist that people dress for breakfast.

Grand historic property in superb grounds which could offer more with a touch of ambience and a small spar/gym. It needs a colour specialist to make the place more appealing and a perfect example is the dining room which is merely a large room with no soul. It is an immaculately preserved building that is obviously a very popular local wedding venue but could be so much more!! But we would return because if it’s convenient location.

We had a really pleasant stay. The building itself was quite impressive, and very well-maintained. We found the staff to be genuinely helpful and friendly, and the food we had was lovely – definitely good quality. Considering how nice everything was, the room rate was very reasonable indeed. We'd certainly be happy to return

My cod was over cooked, but that's all I can pin point, my partners food was delicious.

This is our third visit in recent months so it feels like our second home! The hotel and staff are fantastic. The rooms are unique and clean, with all the trimmings to make your stay feel special. The breakfast has everything for everyone (cereals, pastries, toast, yoghurts, fruits, as well as a variety of cooked dishes like Eggs Benedict, Full English, omelette, etc). The afternoon/evening dining menu is very good too, and the bar is cosy and friendly. All the beds I have stayed in are very comfortable; mattresses, bedding and pillows are exceptional.

The water takes a little bit of time to warm up for the shower, which I don't mind waiting for, but if that could be improved then the hotel would be perfect :-)

The host was excellent. Upon check-in, I received a map and clear instructions on navigating the area. They promptly resolved an issue I had, demonstrating great responsiveness and helpfulness throughout my stay. The accommodation was clean and conveniently located for accessing the city via a pleasant walk along the river. Breakfast was also excellent

The TV had only 4 channels, none of which were BBC. The shower was a bit temperamental. No other issues to note.

lovely peaceful location. had everything i needed inregards to toiletries/towels etc. Bed was comfy and clean. The terrace outside was lovely to sit out in and have abit of privacy

The floorboards and surrounding rooms were quite noisy, I think its just because it's an older building but it made it quite hard to sleep with hearing people above etc.

Good breakfast, but small for the price. Room was clean and well presented Staff were exceptionally helpful and couldn't do enough for you.

Décor in the bathroom was an overpainted damaged wall with flaking paint that really should have been repaired properly. Shower was good but a fixed head shower isn't my favourite. Also maybe more mats could have been provided as the floor is freezing cold tiles

There was plenty of choice for breakfast

The room was really strange, on entry there was a seating area etc, then another door into the bedroom, the most annoying thing was the bathroom the door opened onto the toilet, also the view from the window was looking at pipes on the outside, if we hadn't been there for a weeding I would have definitely complained and asked for another room