The cabins in the Woodlands Village are amazing, and well thought out. We loved the playgrounds outside the cabins and the woodland Lego animals. The staff were amazing and so helpful. They went above and beyond to help us get a Mrs Fox for my grandson. I would like to suggest wagons on site to help with luggage from the car to the cabins as we had a 3 Yr old with special needs and a lot of luggage which took us a few trips back and forth.

There was a lack of staff in the clubhouse restaurant, and there was no one to clear up the tables. The staff that were there were working really hard.

Park and rooms were great, kids loved it. Guest services were fantastic!

Some of the ride operators were quite rude, I was told by one that I couldn’t use my sons ride access pass, she gave no assistance at all, ended up asking in the gift shop and they thankfully directed me to guest services. Restaurant service was terrible, took 20 mins for our drinks to be poured, I ended up getting up from the table to collect then myself because the staff were too busy chatting and was huffed at when I pointed out the pint of beer was only 2/3 full. The restaurant was empty so no excuse, they were just chatting behind the bar

A great place to bring young children, so many things to keep them occupied in the room and main parts of the hotel. Great that all the toilets in rooms and main areas had in built toddler seats which was really helpful for toilet training. Great choice at breakfast and could help yourself to drinks and continental breakfast as well as ordering cooked breakfast.

You had to pay £10 extra to use playroom downstairs if you just had a standard room, the standard rooms are still pricey so feel like it should be included for all guests. We did pay and our little boy loved it but didn’t think it was worth paying £10 extra, as he only got the chance to use it for an hour, If it was open in the morning we probably would have got some more use out of it. Food and drinks expensive, we spent £50 on a burger, pizza and two drinks in the skyline bar.

Close to the resort entrance

Rooms were too hot, even though the air conditioning was working and on the lowest setting (17 degrees). I’m assuming that the system is old and needs updating. With 4 persons in the room, and with the hot weather, the room was too hot for children to sleep. There was no mattress for the make-up cot, this is Legoland’s policy not to provide a mattress. The bunk beds have to guards to stop a young child rolling out of bed. You have to book everything in advance. Breakfast, lunch, and swimming. Make sure you do this to avoid either accommodating or disappointing the children.

Hotel was great, lovely treats for the kids and plenty for them to do. Great location and early entry to the park- although booking.com doesn’t tell you that. Shame the Lego play room has to be paid for Swimming pool was also great fun Free parking

Breakfast isn’t self serve, it’s manic and wait times are shocking. So much so we weren’t able to get back in our room for check out. Just to forewarn others to book breakfast early, it took us over 40 minutes for ours to come out after waiting 15 minutes what we wanted.

From the moment we stepped foot into Legoland Windsor, we were greeted with warm smiles and genuine enthusiasm. Your team members went above and beyond to ensure that our experience was nothing short of fantastic. Their kindness and helpfulness made us feel truly valued as guests. I would like to extend a special thank you to the reception team for their efficiency and attentiveness throughout our stay. They made the check-in process seamless and were always ready to assist us with any inquiries.Luke - reception superstar ! A big shout-out to Calym from Briks Breakfast Restaurant for the delicious breakfasts. His friendly and welcoming demeanor made our mornings even more enjoyable. We also want to express our gratitude to the LEGOLAND Windsor Castle Hotel - The Tournament Tavern Restaurant team, especially the dinner waitress Jane and the talented chefs. The dinner we had was exceptionally delicious, and it was so much fun watching the chefs in action. These individuals are truly superstars! What impressed us the most was the dedication and friendliness of your team members. Their knowledge and willingness to assist us with any queries or concerns were remarkable. They went out of their way to ensure that we had the most enjoyable experience possible. It is evident that your team takes great pride in their work and genuinely cares about the happiness of your visitors. We were also impressed with the overall cleanliness and maintenance of the park. It was clear that great care and attention to detail were put into creating a safe and enjoyable environment for all. Not to mention the delicious food options that satisfied our cravings throughout the day. Please convey our heartfelt thanks to each member of your team, especially the reception team & Luke, Calym from Briks & LEGOLAND Windsor Castle Hotel - The Tournament Tavern Restaurant waitress Jane, and the chefs. We are incredibly grateful for their hard work, dedication, and exceptional service.

Location for park awesome, facilities good and play room amazing

Amazing facilities and location perfect my only issue is the price you charge during peak times is awful and if I paid the price for peak times you charge I would have been very disappointed…..also staff had no idea about evening entertainment which was advertised to start from 6pm and still at 7pm nothing and led us to miss the entertainment, staff should be aware of entertainment in hotel and times I did find this upsetting as my child had been really excited about this entertainment which sadly he missed

The treasure hunt in the room was excellent. Beds were comfy and the playroom was super.

The pool and pool area is very tired. The children didn’t notice but it really does need an overhaul. The choice of food in the Bricks restaurant was very limited. Staff were lovely but not always very well trained. It would be good to have butter at the breakfast buffet station. A small discount for the shop for hotel residents would have been a nice touch. Out toilet needed a thorough clean and the toilet brush was tired.

Breakfast in bricks was great having the choice to eat continental aswell as cooked food as I had a pre schooler which are notoriously fussy and picky. We ate dinner in the sky bar which was the cheaper of the 3 restaurants but still very expensive. The splash pool was great for little ones. Don’t listen to the moaners saying it isn’t very big etc. To a 4 year old it was amazing and it’s all about the kids.

Food in the restaurants was far too expensive. £27.99 for an adult 3 course and £22.99 for a child 3 course. That would have been £51 for me and a 4 year old to eat dinner which is not acceptable. We saw many people coming in with takeaways from outside the resort which is much more cost effective.

Great for kids and being onsite at legoland

The service in the bricks restaurant was slow and therefore my child missed out on time with entertainment. Also the menu was misleading as it only had the price for 3 courses and no separate prices. If I”d realised before booking I would have eaten in the skyline bar to save time. The playroom closed quite early for older children at 9pm and we weren’t allowed back in again after the night we stayed, which meant my 9yr old daughter got very little time in there after the slow service in the bricks restaurant. Unfortunately we weren’t able to use the pool either as it had to be closed for hygiene reasons so it would have been good if they’d opened the playroom up as an alternative.