Location was fantastic, once I was able to locate it! Just a feel safe city with a lot of history to see and this location is in it!

The host had a hard time explaining in English the location of the property and check in procedure and location of keys etc. the wifi never did work for me but I really want i. The room except to sleep. But location and the cleaning staff were amazing and kept things going for me. Still would give it a 4.5 star

Location was great

Minimal interaction with staff which meant that I left the room without paying the city tax about which I feel very bad . Have asked several times for bank details which have not yet been provided . Shower floor very slippery . Curtains wouldn’t close because tracking device broken

Location.

the location of the air conditioner and the noise made by the bats that have their nest above a window.

Great location just off the square. Clean and comfortable would stay here again

Location

Scent in the bathroom

Perfect location. Room very clean. Bed super confy. Definitely recommended

The location was very good

lack of response from the staff regarding the WiFi password. I tried calling and also sent a message through the booking chat, but I never received any reply.

Well decored and clean room in a good location but spoiled by the stressful checkin and lack of communication to get basic info for the stay.

Awful checkin and overall poor communication made the stay very stressful. Not worth 146 euros a night, felt like I had to beg for basic info. Main photo looks like a hotel building but it is not, it is rental units in a building. Have to call a local number to get inside. I asked for check-in at noon which was confirmed. When we arrived at 3pm, we couldn't get in and had to call the number 7 times before someone picked up to let us inside. There were digital locks with keys but not for other units. An Italian couple was in the same situation and was waiting since 10am (5 hours) before they got the keys! They were also very annoyed. We asked for the wifi code and where to park, two staffs didnt know, told me to call the number again. 3 more calls before pickup. The manager said he didn't have wifi to be able to send info, will send the address and code in 20 minutes but never sent it. I wrote to the official account on Whatsapp asking if I need to switch rooms as I booked for two nights. No reply. A day later, another person wrote me asking to give the keys back as another guest arrived despite booking of two nights. The manager really should send checkin instructions to guests to avoid all this headache and let guests know if they should switch rooms or just read guest messages. No message sent by the property to give any info about parking or wifi or checkin which is so easy to do.

Personale al check out assente sia via what’s app che per chiamata!

Location

Difficult to get to. Unavailability of parking Difficult access to light switch in hallway . Slippery shower