All staff (incl. housekeeping staff / special mention to the beauty therapist for professionalism and excellent advice) were really kind and helpful. The location is great. Hotel amenities are really fine. The staff responded well when a parking space for electric cars was occupied by a non-electric vehicle. Breakfast: as expected (with selection of hot and cold dishes) Diner (buffet): not repetitive at all with an effort to vary the dishes.

Car park available (can not be guaranteed), but parking spaces are narrow. A coffee machine in the room could be a nice addition.

We came only for one night but i wish we could stay more. except that pinascola is such a fun place, this hotel makes it much better. the location is perfect, the breakfest was delicious, the rooms are spacious and comfortable with beautiful balcony, but above all i want to mention the staff and especielly sergio who was so nice and kind with a big smile and plenty of patience. Thank you all for this amazing and short time!

Nothing

This hotel was excellent. It was a larger hotel than we were expecting and had very good guest facilities, including a bar/coffee bar and a restaurant. Our room was spacious and had everything we needed for a very comfortable stay. The location was very close to the beach front and offered on-site paid parking. There was also public 24 hour paid parking directly in front of the hotel. The reception staff were very friendly and helpful.

Spacious room with a very comfortable bed in a good location with good wi-fi. Lovely sun terrace with a pool. The food was also of good quality and nicely varied. Helpful and pleasant staff.

I do realise it could be an issue in the height of season but I do think it is wrong to charge guests for parking.

Nice hotel. It was our second stay in this hotel where we came back for the comforts, the beautiful view, the friendship and welcome feeling from employees and good food. Private parking inside but convenient parking outside in the street just in front of the hotel too. 2 min walking from the beach. Highly recommended

Glass bottom pool was unique and kids enjoyed it. View to the beach was good from the pool. Breakfast was good and staff was nice.

Window looked out to a wall. Air conditioning had problems. Shower leaked out of the door. Roof closed after 7 so we could not look at the beautiful view.

Good location, friendly staff, clean spacious room with nice balcony where you can see the ocean.

The rooms are accessed with cards, I had malfunction in my card twice which was a bit annoying, the staff fixed it in the lobby. The pool is nice and quite but it’s not heated and also very low about only 1 meter height

Hotel was excellent. Actually tried to rebook for return journey back to Ireland but unfortunately they were booked out. Definitely needs another visit.

Only downside was the carpark. It was very steep & we had difficulty getting back out....

the best hotel in area, also the best staff ever! so friendly and helpful people. Food was delicious, so close to the beach. , staff on the reception- never in the past I met so professional and helpful people. love this hotel, swimming area very nice

We did receive the suite upon arrival which was very nice. Nice view on the nearby castle and large balcony!

We did join the buffet in the evening. The choice of the food was limited and not recommendable. We didn't have breakfast as we only stayed for the day to catch our returning flight, so we cannot judge that.