Wow! This place is amazing! It’s like stepping back in time. I had asked for an accessible room due to my husband not able to walk up stairs. The room was super spacious as was the bathroom. There actually is a lift if you need that to help you get to the higher floors. Meals and drinks from the bar were outstanding, breakfast was included in our price, staff weee exceptional! Especially our lovely receptionist who did a back to back shift …. he checked us in and checked us out.

There really wasn’t anything to complain about except maybe the bed was a little lopsided and there were cobwebs high up on the ceiling of the bedroom. Other than that… wonderful.

Excellent staff - very friendly and helpful. Evening meals were very good with an interesting menu. Breakfast a bit basic but adequate - proper fruit salad would have been nice. Bedroom spacious and very comfortable. Bed was very comfortable. Gardens opposite hotel are beautiful - amazing lupins!

Hotel needs a lot of repair and refurbishment. Paintwork peeling round windows and generally somewhat shabby exterior. Stair carpet torn and not very safe. Rather a shame that maintenance has been allowed to lapse as the hotel could be wonderful.

Room was big and had a great view of the garden. Bed was comfy but bit weird that the two single beds which were joined together to make the super kind weren't ziplinked and you could feel the join. Breakfast was good, especially when table service offered rather than buffet. Staff were incredible, everyone made exceptional effort to ensure we had a good stay. Even when they made a mistake, they owned it and resolved it quickly :)

Nowhere to dry off wet boots or coats after hiking, hanging space was only in the wardrobe.

Everything! The hotel was beautiful and the bedroom was the best UK hotel bedroom. We have stayed in. The food was excellent! All staff were friendly and helpful all of the time. Most importantly this has to be the best dog hotel in the UK! We had dinner with our dog in a dining area with other families eating with their dogs! What a great dog community that was. We had breakfast with our dog too, the hotel are truly dog friendly, just £10 pet fee per night compared to £30 we paid the night after in Inverness! For the first time I felt like I had been on holiday with my dog! Beautiful grounds and some areas dedicated to dog exercise ! Perfect dog holiday hotel! We are coming back!

Nothing to dislike

The bedrooms were good, tea making facilities and lovely shortbread biscuits . staff excellent, bars and restaurants lovely as again were the staff great choice for breakfast and great service, also a couple of evening meals were good quality. Perfect location for the highlands

The back areas, stairs and landings are a bit run down and need an update, that's not a complaint, we really admire all the hard work keeping these old treasured buildings still running, it would be a shame if this ever stopped, so well-done to all of you

Pulling up outside the impressive facade gives all the right impressions. It’s a very grand building with loads of history. The room was excellent - very neat and tidy, as well as quite big. Food was very good considering the price. Staff were excellent. Great value for money

Inside can best be described as “lived-in”. It has a slightly ‘worn’ feel to the decor, fixtures and fittings, but when the price is taken into account, it’s absolutely fine. Given that the stairs and corridors looked a bit unloved, I was worried that our second floor room would be the same. It wasn’t - in fact it was rather good…

I loved this hotel, is it slightly dated in certain aspects, yes but adds to the character of this hotel, it is authentic, our room was clean, comfortable decent size. Lovely view. That was the 4 poster bed room. The lounge to sit in was lovely. The food was extremely tasty, especially the curry! The breakfast was also great. The location is fabulous especially for us who love walking. And I have to say the staff were probably the nicest staff in a hotel I have come across. So friendly, helpful and chatty 😁

Nothing

This castle style hotel is something that I do recommend for all who would like to discover the area. Staff was very kind, service were on a high level. Breakfast offered wide variety of dishes, we were able to pick all the components for a real Scottish breakfast. The hotel has a great restaurant to taste the local dishes, beers, whiskeys for dinner. River Nethy and the starting point of a nice walkway is at the corner. The hotel is can function as a perfect base to discover the National Park, visit Inverness or Loch Ness.

The room was rather small and oldish (except the great bathroom), windows and the entrance door were also outdated.

The property was very traditional but a lot nicer than the hostel with half a bed that my friend Kristian suggested we stay in. We were on a canoe trip from boat of garten so was perfect for what we needed. The bar was a particular highlight, however we were told the cocktail bar was closed but as we retired for bed we caught one of the coach trips getting rather lairy in there. As a group we really enjoyed the pictures on the stairs capturing the hotels heritage, it was great to enjoy the journey it had been on showing many previous guests, including thermo man.

The windows hadn’t been changed since 1925 and were a bit rattly in the wind.

The staff were really nice and friendly..the food was very good and reasonably priced. The room was comfortable and had a nice tea and coffee tray with extras. Parking was easy. Quiet at night.

The only slight criticism was that the bathroom shower was very low pressure and took ages to get hot. The toilet was very close to the wall and a larger person would not be able to sit on it properly..lucky I m quite slim. Minor things but important when booking.