540 reviews
From
$110Paseo Triunfo De La República #3976, Ciudad Juarez, 32200, CH, Mexico
540 reviews
1/41
Restaurant
Outdoor swimming pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Meeting/Banquet facilities
Hotel Lucerna Ciudad Juarez is a 5-star retreat in Ciudad Juárez, Mexico. Nestled in the state of Chihuahua at Paseo Triunfo De La República #3976, it sits about 1.3mi from the city center. Rates start from $110 per night, and the property has 540 reviews from past guests.
Amenities include a restaurant and outdoor swimming pool (free), along with a business center, private parking (free), and complimentary wifi. Additional conveniences encompass room service, a fitness center, meeting/banquet facilities, air conditioning, a bar, a tour desk, on-site parking (free), a terrace, a 24-hour front desk, non-smoking rooms, a garden, free toiletries, a balcony, and a view.
With 540 reviews backing the experience and a location just 1.3mi from the city center, the property provides convenient access to Ciudad Juárez sights while offering a comprehensive set of amenities.
Dining at Restaurant Acueducto showcases American and Mexican flavors in spaces that span family-friendly, traditional, and modern ambiences. After a meal, unwind by the outdoor pool, an adults-only oasis available all year, or drift over to the on-site bar for a nightcap. For staying active, a fitness center awaits, while the terrace and garden offer pleasant spots to linger and take in the view.
Business needs are well-catered for with a full business center and meeting/banquet facilities, plus a tour desk to help shape city explorations. A 24-hour front desk provides around-the-clock assistance, and complimentary wifi keeps everything connected. Parking is easy with both private and on-site options free of charge, and guest spaces are complemented by air conditioning, free toiletries, non-smoking rooms, and convenient features like room service and a balcony with a view.
A diverse roster of rooms includes Deluxe, Luxury, Deluxe with Balcony, Deluxe with 1 Bed Balcony, Standard Room, Executive, Junior Suite, and more, including specialties like Duplex and Quadruple Room with Panoramic View and Lucerna King. Many options feature balconies and scenic views to enhance the stay. Accepted payment methods include cash, Visa, Mastercard, and American Express.
Closest airports
El Paso International Airport
6.5miAbraham González International Airport
7.1miBiggs Army Air Field
8.8miRestaurant
Outdoor swimming pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Meeting/Banquet facilities
Air conditioning
Bar
Tour desk
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Garden
View
Free toiletries
Balcony
Show 7 photos
Junior Suite
1 King Size Bed
325 sqft
Private Bathroom
Balcony
View
Minibar
+
More details
Show 8 photos
Lucerna, King Size
1 Queen Size Bed
325 sqft
City view
Private Bathroom
Balcony
Flat-screen TV
+
More details
Show 7 photos
Deluxe, Double, Single Use, Balcony
1 Double Bed
325 sqft
Private Bathroom
Balcony
View
Flat-screen TV
+
More details
Show 6 photos
Deluxe, 2 Double Beds, Balcony
2 Double Beds
325 sqft
Private Bathroom
Balcony
View
Flat-screen TV
+
More details
Deluxe, King Size, Balcony
1 King Size Bed
Balcony
+
More details
Show 7 photos
Deluxe, 1 Bed, Balcony
Balcony
More details
Show 2 photos
Deluxe, King Size
1 King Size Bed
+
More details
Show 2 photos
Deluxe, 2 Double Beds
2 Double Beds
x4
+
x3
More details
Lucerna, 2 Double Beds
2 Double Beds
+
More details
King Room
1 King Size Bed
x4
+
x3
More details
Room - 2 Double
2 Double Beds
x4
+
x3
More details
Deluxe, Single, Balcony
Balcony
More details
8.1
540 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Juan
10
November 2023
Myself and my fianće loved everything about this hotel. Great location with places to go all around. The staff was very attentive, helpful and hospitable...I cannot praise them enough, everyone was just so wonderful. The pool was nice but unfortunately wheather did not permit me and my fianće to enjoy it. The gym is well equipped and one of the best ive seen at a hotel.The Balcony view of the city was great! Weve decided that Hotel Lucerna is the only Hotel we will stay in when visiting Ciudad Juarez. - Juan & Amairani🤘
The drinks at the bar were quite expensive but well made.
Ana
9.1
May 2024
This is a nice hotel, a timeless and classic local hotel that can compete with any global chain. I'm from Juárez and in 40 years have heard of their good reputation, this was my first stay there and I was very happy I did. I'll return. Thanks to their staff. Ps. The bed was very comfy.
I would have loved more local breakfast options like machaca con huevo, eggs made to order, burritos..
Harold
10
January 2025
Easy entry to parking and closer to entrance. Staff friendly and bilingual. Room clean and beds comfortable. TV channels with HBOs and other premium channels. Bathroom clean.
All good.
Omar
10
January 2025
The hotel was amazing. Staff is great!! First time staying here, but I will continue to stay every time I'm in town
Andrew
8.2
August 2023
The pool.... breakfast!.. The room was really nice
Over charged me for the alcoholic drinks , 15$ a drink!at the pool not allowed to have own food or drinks... I think that's sillly.... let people enjoy there stay without ripping them off!
Phillip
9.1
September 2023
Pool was excellent
No Ice machine
Maria
10
September 2023
I liked everything, staff is friendly starting with front desk and helpful with all my questions, definitely very good choice for booking this place, I will be back soon! Thank you very much guys, GOOD JOB!!! 💯👍🏼
Leif
10
June 2023
Very friendly staff who provided very attentive service without exception. Excellent amenities and pool that exceeded my expectations. WiFi was consistently reliable with 150mbps down / 50mbps up.
Vargas
10
December 2024
I did like the bed and the pillows where very comfy.
The room temperature wall controller didn't work.
Bustamante
10
December 2024
I like everything I'm here snd it's peaceful just the food is a bit pricy ...
Food is a bit pricy...
Airports
El Paso International Airport
6.5miAbraham González International Airport
7.1miBiggs Army Air Field
8.8miAirports
El Paso International Airport
6.5miAbraham González International Airport
7.1miBiggs Army Air Field
8.8miAttractions
Wet n' Wild Waterworld
19.3miRestaurant Acueducto
Cuisines
Ambiances
Location
Age restrictions
Availability
Restaurant
Outdoor swimming pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Meeting/Banquet facilities
Air conditioning
Bar
Tour desk
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Garden
View
Free toiletries
Balcony
Bathroom
Bathrobe
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Toilet
Towels
Bedroom
Linens
Business Facilities
Business center
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Food & Drink
Bar
Breakfast in the room
Minibar
Restaurant
Front Desk Services
24-hour front desk
Concierge
Express check-in/out
Tour desk
General
Air conditioning
Executive lounge access
Facilities for disabled guests
Heating
Interconnecting room(s) available
Laptop size safe
Non-smoking rooms
Room service
Internet
Free wifi
Living Area
Desk
Sitting area
Media & Technology
Cable channels
Flat-screen TV
iPod dock
Radio
Telephone
Outdoors
Balcony
Garden
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Contactless check-in/out
Room Amenities
Iron
Safety & security
24-hour security
Safe
Services
Wake-up service
Spa
Fitness center
Outdoor swimming pool
Transportation
Car rental
View
City view
Pool view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 13:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 21
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
13+ years
The price in MXN has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
This property accepts cash only.
What are the check-in and check-out times at Hotel Lucerna Ciudad Juarez?
Your reservation at Hotel Lucerna Ciudad Juarez includes a check-in time of 03:00 PM and a check-out time of 01:00 PM.
Does Hotel Lucerna Ciudad Juarez provide free parking options?
Yes, Hotel Lucerna Ciudad Juarez offers free private on-site parking for its guests. No parking reservation is required.
What are the rates at Hotel Lucerna Ciudad Juarez?
The beginning rate for stays at Hotel Lucerna Ciudad Juarez is $110. Bear in mind that pricing can alter depending on room configurations and dates. For a precise figure, enter your stay dates.
Which room categories can I book at Hotel Lucerna Ciudad Juarez?
Hotel Lucerna Ciudad Juarez offers several types of rooms including Junior Suites, Lucerna Select Kings, Deluxe Single Rooms with Balcony, and Deluxe Double Rooms with Balcony. All rooms are non-smoking and have a room size of 323 sqft. The occupancy varies, accommodating either 2 adults and 1 child or 2 adults and 2 children. The bed sizes range from King size to Queen size to Double.
What are the main attractions at Hotel Lucerna Ciudad Juarez?
Guests can spend their time at Hotel Lucerna Ciudad Juarez by enjoying the various leisure amenities offered. They can relax and unwind by taking a dip in the outdoor swimming pool, which is available all year round. Additionally, guests can keep up with their fitness routine at the well-equipped fitness center.
For fine dining experiences, guests can dine at the on-site restaurant, Restaurant Acueducto. This family-friendly restaurant offers a blend of traditional and modern ambiances and serves American and Mexican cuisines.
It is important to note that there is no specific information provided about the Executive lounge access, so it cannot be mentioned in this answer. There is also no mention of any other pools or leisure amenities at the hotel, so they cannot be included in the response.
Does Hotel Lucerna Ciudad Juarez have a pool for guests?
The Hotel Lucerna Ciudad Juarez has one pool available. The pool is located outdoors and can be used throughout the year. However, it is restricted to adults only.
Does Hotel Lucerna Ciudad Juarez have on-site restaurants?
Yes, Hotel Lucerna Ciudad Juarez has a restaurant on site called Restaurant Acueducto. The restaurant offers a family-friendly ambiance with a mix of traditional and modern decor. The cuisine served includes American and Mexican dishes.
Can I use my credit card at Hotel Lucerna Ciudad Juarez?
Yes, you can use your credit card at Hotel Lucerna Ciudad Juarez. The hotel accepts Visa, American Express, and Mastercard as payment methods. Additionally, you can also pay with cash.
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