this is a wonderfully designed hotel with exceptional details.

in the online information it says there is an airport shuttle. the woman that checked us in flatly said “ we do not have an airport shuttle!”. I asked again and was given the same response. a cab was called but cost us over $25.00. please change your web information

My reservation included breakfast, which I didn't realize when I paid for it. The options for breakfast are limited to 4-5 things. Isn't a wide variety but if you are there only for a couple of days it's okay. The bed was comfortable, the room was clean and the staff was nice. There is a pool if you have time to use it.

The A/C in my room was going on and off. I tried to regulate it but the buttons did not work. The A/C would cool down the room for a while and then it would be warm to the point I was sweating. That could have been better.

Loved how fresh and clean the property and amenities were. The spacing of the whole property both rooms and public spaces were inviting and lovely. We enjoyed most everything at the property- the stay, the lounge area and bar, the laundry area.. the only place we didn't have the time for was the pool and spa, which looked wonderful as well. Also, on the first night right after check in, we informed the staff that a portion of our carpet was wet/damp. They promptly attended to it and put us up in another room that matched our original booking in size and features. We really appreciate that level of professionalism.

The only thing I'd a slight concern with is the water heating in the showers. We had maybe lukewarm water during what could be the peak hours of the day- mornings (around 8-9 am). We like water to be warmer than lukewarm. The water was much warmer at night, again, maybe because not many are using their showers at the time we were. So if I were to nitpick, that's the thing I'd mention. Everything else was EXCELLENT.

The location was fine, a long way from downtown LA but that didn't bother us. We didn't have breakfast there, but the coffee & cookies was great, unfortunately the coffee shop wasn't open very early or very long. The hotel supplied pizza & a microwave to heat it up which was good. There was also a small shopping center across the road which was very helpful. The staff were great, very helpful & friendly. We enjoyed our stay at the Marriott.

Maybe an airport shuttle would be beneficial to guests going to the airport.

Reasonable proximity to LAX airport (15 minutes drive, even during rush hour), spacious rooms, comfy beds, quite during night. Breakfast was included in the price. I think it's a good choice if you need a connection to the airport.

There were more friendly and less friendly people at front desk, let's put it this way. Overall, this hotel didn't feel like a Marriott Courtyard, it's hard to define why, it was lacking a bit of cleaning, a bit of staff friendliness, a bit of friendly attitude at breakfast.

The staff was amazing, very friendly at all times and always helpful! The location was excellent and felt very safe!

The sofa sleeper was super uncomfortable, you could feel the springs on your back stabbing you. I did order a mattress topper on day 2 and they did take one, this fixed the issue..on Day 2 our TV stopped working and we had to be moved to another unit. This was a bit hectic because there were 6 of us including a baby so it was definitely an inconvenience. We had to re pack and move..

Lovely big rooms, modern and clean bathroom. Great having a smart tv for Netflix and YouTube Used the pool and half basketball court, it’s a big hotel so found breakfast very busy but it was replenished quickly.

Only negative I have is the carpets on the second floor hallway and in our bedroom was very dirty, from getting out the shower to walking to my bed my feet where black. Solved with slippers but not what you expect.

The decorations, the layout, styles and beautiful furnishings!

For my family, the room was small! If our next california trip takes us to this location again, we will get the kitchenette. I also did not like paying for parking and,..... paying for breakfast! Smoking area should be improved, for sure. Nothing complementary! 🙂

Good location, quite close to LAX as well as to the other places. Rooms were perfect, equipped with that what You need , comfortable beds. From "attractions" which give a lot of fun for kids, was pool and jacuzzi as well as a basketball court. We enjoyed our stay a lot,

Only as an advantage breakfast could be serve in a buffet style to avoid confusion :) Nevertheless was good In my opinion parking lot should be already included in a room fee:)

Staff at Reception. Candice and Dior. Excellent Service. Above &, Beyond Service Provided- They are assets to your Company. Professional, respectful, Understanding. There was a young gentleman at meals counter was also very respectful and helpful too. I'm grateful for people like them and services provided in times of travel challenges we faced due to delayed flights.

Staff Hands Down! Marriott is lucky to have them.