Clean rooms and helpful staff. Interesting Jazz theme throughout. Comfortable bed with nice clean bedding.

Some bathrooms a little small Hotel could do with a little TLC : External and internal paint work, carpets etc Although there is free parking outside it's not guaranteed,

the staff were excellent, always there to help with visiting the city, best places, best restaurants, etc.

Room was a bit cramped, and bathroom very small; but all clean and useable

Personnel is very friendly and efficient

the room is quite cramped and it can be noisy outside until late

This is a very comfortable small hotel in a great location close to the town centre with friendly and helpful reception staff and was excellent value for money

Nothing

Location was great, short walk to centre and restaurants. Dogs are made very welcome at the hotel.

Parking limited on road outside hotel and is meter payment. Secure underground parking for hotel available over the road but only a few spaces and costs €15 per night.

The location is fabulous.

Their parking was full, so we had to park outside on the street, but eventually we discovered that the city was super-safe.

An excellent location, the lodge was the perfect choice to stay during the annual Jazz festival. jazz memorabilia reigns supreme

Didn’t try the breakfast, location is excellent for the old town. Secure parking is opposite. Staff friendly and helpful.

Couldn’t open the windows. Our friends room windows were high up so couldn’t see out and room was stuffy.-

Staff very friendly and very helpful with my requests. Response time with my questions was outstanding. I do recommend this hotel in Vitoria-Gasteiz, it is in the center of this beautiful city, everything is close by and definitely a place a would consider on my return.

Very good location, good breakfast included in price. Price is really good. Staff was very nice and helpful.

rooms need some little renovations. New window curtains for example