Location was prefect for visiting the Kurobe Alpine Route. Dinner and breakfasts are included which are traditional Japanese. We were expecting breakfast to be a buffet style as per the photos and didn't enjoy the set Japanese menu first morning. Felt wasteful as we didn't enjoy it at all. If given the option for Western breakfast at check in would have selected for both mornings, second day was lovely. Dinners were very nice, used google translate to decipher menu, only to have an idea what we were enjoying. There is also a lounge with complimentary hot and cold drinks available all day and into the evening.

Futon beds are not for us. If they had the option of a normal bed we would not hesitate in coming back in the future. Shower was not good. Pressure very hard and like needles.

Amazing facilities and baths. Included food was a several course meal variety with lots of local delicacies. Staff was super kind and helpful and went out of their way to improve my stay. They arranged cars and shuttles to get me through the snow to the train station and went above and beyond to help me when I had special requests.

If you are going here, come with family or pay careful attention to the season. In the winter skiing is pretty much the only entertainment. Summer has a lot more things to do. Also, due to covid some of the hotel's premium services are suspended so take care to ask in advance before you book. Hopefully some of those will be back again soon.

Absolutely amazing hotel, good food and great onsen. They will bus you to and from the hotel at no extra cost. Great stay before taking the tateyama alpine route. Staff are very kind and helpful.

If you're staying over a lunch period you will need to find a way to the station and back. As the food options are nearly none by the hotel.

We enjoyed staying here before doing the Alpine trail the next morning. The staff were very helpful, our Japanese-style room was very comfortable, and the Japanese dinner and breakfast were great. The transfer from the station was very quick and easy to arrange

The public onsen felt a bit older than some of the others we've experienced on our stay in Japan but it did have a good range of pools

The service crew was excellent. They were super friendly and acceded to all of our requests, evening going out of the way to ensure our needs were met. Way exceeded our expectations.

we took the half board option and the private dinner and breakfast room was amazing. the property is very kids friendly and a big playground.

the outdoor onsen water temperature was not very hot. inside ones very good but the one outside apeacilly when weather is cold it was just Warm.

Staff were great and it has everything you need in the property.

Phone numbers were not updated on Booking.com or Google so it was hard to contact the property.

Nice staff, big room, great onsen

Location is best if you want to go Tateyama Alpine route for Snow wall. Only 5 mins(3km) from Tateyama station. Japanese Breakfast is delicious.

The hotel was clean. The jacuzzi inside the onsen was great!

Nothing.