The facilities provided are excellent, they provide clothing for the onsen facilities (i think it was a yukata, cant remember). Everything is clean and the staff are very nice and helpful. Very much appreciated the lounge access in the evening and the breakfast is pretty good. There is a 7/11 right outside and it's not far from other convenience stores.

The location leaves a lot to be desired because the transport links to that part of town are not very good. we walked 30 minutes from the station and that was after doing the whole alpine tour so we were very tired haha

Breakfast was good. Plenty to choose from and the food was tasty. Staff were helpful. The chap who checked me in spoke perfect English. The hotel looks new and provides everything you can think of. The room was clean and comfortable. Laundry is is on the house. You only pay for drying.

It was a rainy night when I stayed there and I found that the closest restaurant was 30+ min away on foot. Even the information provided by the hotel told us to use the 7-11 next door or a supermarket nearby for our evening meals. There are microwave ovens you can make use of on several floors. My biggest disappointment was that there's no elevator in the multi-storey car park attached to the hotel. I had to lug my heavy suitcase down some metal stairs to the hotel lobby one floor below. When I checked out, I made sure they kept my suitcase while I fetched my car and drove it down to the entrance of the hotel to load it into the boot!

Although the economy room is small, the bed and duvet were very comfortable, and there is a round bathtub. The hotel offers a wide range of amenities, such as hot baths with sauna and relaxing room with massage chairs, and a free laundry service (100 yen for dryers). The breakfast selection of Japanese and Western foods was excellent and free gin and vodka (100 yen for local sake) along with a good selection of hot drinks from the machine.

The location is about a 30-minute walk from the train station, and in an area with few restaurants. The view of the mountains on one side of the hotel is partially blocked by an ugly apartment building.

Breakfast had many choices. Happy hour (which actually was longer than an hour) 😃 was a bonus after a long day of sight seeing. Location was great and parking was easy.

We could hear the people next door coughing and talking. No elevators in the car park was an issue for me as I am recovering from surgery and can’t do stairs.

Very nice and delicious breakfast. Comfortable bed and shower room. Multi storey car parking facilities. Can do day trip to other attractions. Highly recommended to friends and family. TV shows useful information, thanks for everything!

No lift from car parking facilities. Need to unload luggage first when checking in.

The rooms were very clean and quiet and had all the essentials,. On site parking is free and convenient, though the lots were a little narrow.

Location is slightly inconvenient (not near to central but there is a convenience store right next door) if you don't have a car, but perfect location with a car.

The room was very clean, great view and comfortable beds. Tasty breakfast, free drinks and sauna were very welcomed by us.

Walking to the Toyoma station and other highlights is about 25+ minutes from the hotel

Excellent breakfast and very clean. Service is just outstanding

Only the breakfast time. 9.30 was bit early morning for foreigners due to jetlag. I had to put alarm so that I will not miss breakfast. Even I missed breakfast twice😀

The property was clean and convenient. It provided free happy hour drinks and snacks after 9pm. Some of the staffs can communicate with English. We enjoyed the stay.

Had free flow drinks and snacks and serve curry at night. We received two packs of curry to take home as guest welcome gift. Breakfast was served and had a lot of Japanese food. Yummy.