The room is wider and cosy. The bathroom is big and nice with a lot amenities. The room has a coffee machine . Breakfast was nice.

No public bath 😞

Nice location and closed to station where you can travel out easily. Hotel is clean and friendly staff.

Shop close 8pm at nigh which is too early for us.

It was an excellent stay. Hotel is very conveniently located less than 5 minutes walk from the JR station. Check in was efficient. Room size was good and had all the necessary amenities including some nice perks like Nespresso coffee and smart TV. Wi-Fi was fast and worked well. Breakfast was really good with mix of Japanese and Western dishes. The pastries in particular were very nice! Toyama is a peaceful and compact city - a lovely place to stay for a few days and it was convenient to get around from the hotel on the tram, visiting the canal park as well as the castle, galleries/museums and shops.

I would have preferred the sofa corner in the room be a work desk instead but it wasn’t a big problem.

- a massive room, plenty of space! ( wecare now in Tokyo and the difference is astounding!) - wonderful bath tub & shower ( we want one like that at home!) - very quiet despite being in a centralised location ( only about 4 mins walk from Toyama JR station - they provide you with fresh spring water that you can refill your bottle with - lovely staff, always very friendly & helpful - comfortable bed & pillows - daily housekeeping - secure car parking available ( 1500¥ per day) - washing machine onsite- you can even check when the machine is available to use ( 600¥ for wash & dry) - very close to shopping area, and lots of dining out options nearby ( Maroot shopping centre top floor) - we made a mistake with our booking and had to add an extra day, the staff were courteous and processed our request straight away, the extra night fee was reasonable

- very few hot options for buffet breakfast, pretty much the same everyday ( western breakfast option was cold most days)

About 5-10min walk from bus and train station. Has a mall just down the road. Really convenient. Room very clean, quite spacious. Amenities and hair dryer is prepared. They even have a coffee maker. TV has youtube, and can login Netflix if you have an account. Also a drinkable water available on every floor just outside of the elevator. Staff were extremely nice. Delicious breakfast too. They also let you store luggage before check in time. They Also let you store luggage overnight if you’re leaving for a day and coming back to the stay at the hotel the next day. Great and comfortable stay, will come again if have the opportunity

Nothing

The room is very comfortable, with excellent facilities and amenities provided. Modern design, very stylish, albeit sometimes not too practical. Good location, and parking available on site.

The breakfast is severely overpriced. Although not the fault of the hotel, Toyama was also a bit lacking in, well, anything to do (at least nearby the hotel). Nightlife is pretty much non-existent in the centre of the city even during a Friday/Saturday/Holiday (at least for an uninitiated foreigner). If the hotel would have had an onsen facility, then this would have been resolved quite easily, so although the hotel was not in any way bad per say, if you were to stay in Toyama for a day (e.g. on your way to somewhere else), I would personally recommend finding accommodation with an onsen facility. Then at least you have something to do in the evening.

Our twin-bedded room was a good, comfortable size and well designed. Bathroom layout was excellent. It even had a very useful extendable washing line. The hotel is just a short walk to the main station and a convenient access to shopping and restaurants. The breakfast had a decent spread of Western and Japanese offerings.

The queque for breakfast was unnecessarily long. The hotel needs an efficient system to counter this problem. We used the washing machine facility and despite a small run, the machine failed to dry the clothes as expected.

The value for money was exceptional. The staff were all lovely, breakfast was very good, the bathtub was great and wifi was strong. It was also very close to the station, had a microwave, vending machines and washer/dryers (and you could check if they were available/how long they'd be occupied from your room tv), and I loved the water coolers on each floor as you could duck out and fill the jug in your room with fresh water easily.

The pillows were too soft (and sank into nothing under my head), but I was able to request a firmer pillow from reception.

Breakfast is good, but the egg station only serves poached eggs. The coffee is halfway decent. The electronic toilet is very well-equipped. The bathroom had a bathtub and a separate shower. Reception was very professional. The hotel is crawling distance from the station. Perfect location. And a very quiet room.

The room itself was extremely small and stuffed with all kinds of useless items. Therefore, it was impossible to unpack my own luggage. I solved the problem by stuffing all items in the drawers. But still...

The complimentary drinks/snacks were great. The bath salt smells wonderful as well. The view from the room was nice as we got a high floor. The hotel is located a few minutes walk from the train station. The malls and popular restaurants are all nearby the train station, so everything was very accessible.

The room is quite small, you can only open one luggage between the sofa and the bed. So if you have another luggage, you will have to open it near the door/bathroom area.