Location was very good, near the baths and several really nice restaurants. Free parking was available at the baths parking lot. The room was clean, good size, with fridge and kettle, free bottled water was provided, which was a nice touch. Don't mind staying there again.

High, inconvenient pillows. One pillow was a bit smelly, probably there is a need for a more frequent laundry of pillows. Breakfast on the first day was poor: a lot of carbs, yogurt (good!) and a 2 kinds of cold cuts; no eggs or muesli. On the second day it was much better: scrambled eggs, bacon, sausage, salad, muesli as well as food left from the previous night buffet (the buffet was great, by the way). We suggest that the breakfast should be standard and include at least eggs, salad and muesli; extras are welcome of course!

The location was great and facilities ideal for our stay. The ease of online check in really helped, and the residence is very well located for a couple days in Charmey. The staff at the Hotel Cailler was very helpful.

The place was very clean except for a few small stains on the floor of the bathroom, which looked like it had not been properly cleaned. The apartment was very warm on arrival, luckily it was still cool outside so with open windows it was quickly comfortable.

We loved the generous proportions of our apartment, the beautiful wooden floor and the fact that it was freshly refurbished. It felt very cosy. Staff was competent and kind. The breakfast in the cafe-restaurant was tasty and the place warmly decorated. We enjoyed that guests from outside, not necessarily staying at the hotel, could drop in for a Sunday morning coffee. It made the place busy in a nice way.

There is nothing to say, really! And if at all, then the white bathroom, with very bright and white light ;-)

Location, breakfast included was absolutely delicious and the unlimited access to the thermal baths was definitely a plus.Great value for the amount paid! We ended up also buying some chocolate from Le patissier de L'hotel Cailler, as souvenirs for our families. Delicious 😋

Everything was great

The breakfast was excellent. The proximity to the thermal baths and the thermal baths parking lot was very convenient. The apartment was very clean. Having two bedrooms was excellent with a family of 4 (2 adults and 2 kids).

There was only decaffinated coffee capsules available in the room. There was no herbal tea available.

we received a very nice gift for Christmas from the Hotel management and enjoyed every minute in this hotel- loved it !

Location, helpful staff, clean and confortable room

when disable not having a place to park my car was an issue

The room was really small

I think there should be more of a hotel welcome. A bit odd to have to go to hotel Cailler to book oneself in.

Nice location. Very friendly personal.

Ceiling light in my room could be a little brighter. Nighttable light could be higher up to make reading easier.

The bells of the church