Easy check in and check out. Nice relaxing SPA - the hotel provides bathrobe and slippers. Room spacious and clean. Breakfast is fine - but probably for rather Italian customers that do not fancy extended continental breakfast. Restaurant was very good: we dined there every evening! Tuna tartare was my absolute favorite and totally recommended- while desserts were disappointing. At close distance from the airport.

be aware that restaurant is very popular also for externals and table needs to be reserved upfront. Reservation for the SPA seems excessive since there were few guests per time. I guess this is to guarantee that it remains a quite place

Close to the airport but in the middle of nowhere. Requires a car or taxi each time. Many restaurants around. Missing an area for working; all are private rooms. Breakfast and spa are amazing :)

The gym needs improvement! It should be bigger and is missing weights and a bench. Additionally, the machines are old and there's no way to put on air conditioning. Since it's next to the spa, it gets really warm. The bad thing is that you need to reserve each time, which is not very convenient when you have meetings and don't know what time you can work out. Also, the schedule is so tight, only open for a few hours a day.

Amazing dinner, there is a nice restaurant in the hotel with a really tasty and good quality dinner. Shuttle to the airport is really nice feature, for only 5€ you can get directly till the airport and flexible with early flights. Also express checkout is going quite well.

You need to pay 50€ as a deposit and from this they charge if you use something like shuttle etc. I spend 30€ and didn't get 20€ back yet. The SPA is quite cool, but you can stay only 1.5 hours, we cane f.e. at 1800 and stayed till 1930, but thought we could stay till 2000, till they close since there wasn't many people there, but they "kicked" us out because they were closing. On the site it says 2pm till 8 pm, but they closed at 1930..

The spa and the design of the hotel were great, just as it was the room and the food.

The location is very isolated, you have to walk 1.5 kilometers from the bus station and there is not even a sidewalk to follow up to the hotel, since it is placed in an industrial area. Also, the restaurant schedule was a problem since it was closed for example after 10 AM until 12, and you could not even drink a coffee, and the same in the mid-afternoon if you were hungry, you had to wait for them to reopen the restaurant. And being in the middle of an industrial area, you had no other option available.

The hotel was amazing. It was so clean and tidy and the staff was so friendly and helpful. The restaurant was so elegant and well mannered, perfect meal. My wife and I used the spa twice during a weekend stay, both times was unbelievable. We stayed in a suite in room 302. It was the most amazing room I have stayed It, with a great hot tub in the room. This hotel is perfect and exceptional value for what is on offer. Will definitely stay here again.

The location of the hotel requires you to take a taxi or a shuttle bus to the airport, but once at the airport transport to Milan centre is easy to navigate. No drama really, services are very frequent. Other than that the hotel is perfect.

Clean. Really clean. Bed excellent. Room excellent. The Reservation was paid using booking. However they ask for credit card to charge more than 50 euros for extra deposit. . Yes they said was to be refunded. It pass 4 days and I do not see the refund in my credit card. Hopefully they do. Because I am back to USA. I did my best to leave room clean and complete. I hope they return my money. Thanks The shuttle to airport service is great

The money extra need it to be paid.. taken from credit card pending to be returned to my credit card. I left room clean and completely with all things there. Hope they return my money to credit card.

Really lovely bedroom... comfortable bed and pillows...rooms quiet. Excellent breakfast Lovely spa. Food both in bar and in the restaurant really good.. beautiful setting despite hotel situated in a business park. Airport shuttle excellent also...good for a night before you fly out early the following morning or landing in late.

No food or drink available until after 4pm. Time in spa quite restrictive but it is quite small so must do something to avoid overcrowding....

I only stayed one night before an early flight from Bergamo airport - it is a great place for that purpose, though it would also be good for people with cars who want to explore the area. I had a clean, but basic room - you don't really expect anything more in an airport hotel. The lobby and bar area was really nice and the staff, great (especially the guy in the bar.) The airport shuttle worked out fine too.

Wine in the bar was a bit pricey.. but they gotta make their money somewhere.

Great hotel to stay after a late flight into Bergamo airport. Clean, stylish with comfortable spacious rooms. We didn’t eat dinner but had a nightcap and the little bar was nice with a friendly barman. Breakfast was included and there was a huge choice with views from the rooftop. Staff were nice and the shuttle bus in the morning to the airport for €5 was great. We’d return!

The shower was a bit difficult to use and didn’t get hot enough for my liking. Wish the shuttle bus would run later on an evening as we had to walk 30 mins at 10pm (or pay €20 for a taxi).

IT ALL WENT WELL FROM CHECK-IN TO DEPARTURE The hotel receptionist was friendly and efficient at both check-in and departure. My room was well equipped, even with a lighting menu! I had a room service meal which arrived quickly so was still hot and it was very nicely presented. The breakfast buffet had many choices and all staff encountered were friendly and helpful.

Everything suited my needs within the hotel. I chose this hotel because of its location to where I was working so there is not a lot to do around the hotel as its located in an industrial area so no scenic walks to take.