Super chill, helpful front desk person. We were exhausted coming in off the road, couldn't figure out how to work the keys, worried if our truck was safe. She was welcoming and helped us every step. We were in a pet friendly room which turned out to be next to three other pet friendly rooms! So they had us in a block! Facilities were super clean, rooms beautiful, beds soft! Parking safe.

We booked online through Booking.com and specifically chose a pet friendly room. But the hotel never got that message. We got the last one when we arrived only on a fluke.

The staff here was so so sweet and courteous and professional. Robert checked me in and he couldn’t have been more pleasant. And I believe the managers name was Misty, I’m unsure, but she was so gracious. This hotel was clean and welcoming for the same price I’ve paid for absolute hole in the walls. They made my terrible two days of car trouble a little more bearable.

I didn’t mind it but I will say the hotel is near train tracks but so is every town in the west. It wasn’t loud at all just be prepared for the building to shake a bit every now and then.

I loved the size of the room and the super comfy beds that had microwaves and mini fridge. Facility was all over clean and smelled nice. Great linens that were soft.

I was told when booking my reservation they could accommodate my need for 2 bedside fans. Upon arrival I was informed they did not have fans. I went to Walmart and bought one. Also when I needed to contact staff they were not available. Nobody was ever at the desk as I went down to the desk or I called numerous times. No response.

The staff were very friendly and the hotel was very clean. The room was large and the beds were extremely comfortable. Breakfast could have been a little more healthy, typical of US chains. We stayed here for one night on our way home to Idaho, would be a great alternative to staying in Reno, great price! Would highly recommend and would stay here again!

Not much to do near by, other than that a great stay.

The location was perfect for our stay. I liked the free breakfast and parking. The staff was friendly and helpful. The pillows were comfortable.

The location was a bit too close to the train tracks. The tub wasn't flat and therefore did not drain all of the water out of the tub after a shower.

Hot Beakfast offered both plain and blueberry waffles, three days three different types of meats, always had Hot and Cold cereal and eggs, yogurts and fruit juices. Clean and comfortable room. Extra linen and pillows in the closet. Super deep bathtub to totally relax in. More like a hot tub. Staf was just amazing. A little bit pricey for the weekend we were there at about 150.00 night. Fast food casinos and gas and other restaurants close by walking distance.

The price was higher than I had planned to pay.

We were welcomed by very friendly staff and allowed an earlier check-in and the use of the pool. The room was nice and comfortable and breakfast was better than expected.

Central A/C (that was quieter in the room) would have been nice.

We enjoyed our one night stay at this nice hotel. Hotels in Reno were very expensive so we booked this hotel 30 min down the road instead. It is set back off the freeway so it is pretty quiet. The bed was the most comfortable I have ever slept in and the room was super clean which was much appreciated! Breakfast the following morning had a good selection and was tasty. Best hotel of our entire trip!

Nothing

The location was perfect for the events we were attending. The property was very clean and the Junior Suite had plenty of room for our family of 5, which includes teenage boys! We will definitely be back for the next event!

The mattress on the sofa bed - there were some stains that were "questionable" and it didnt look like it had been checked / cleaned recently....other than that - no complaints!

The breakfast was pretty good, the kids were very satisfied. The pool was pretty small but the kids were excited to swim. The location was okay. The desk clerk recommended a good restaurant, Guadalajara, which was only a mile away. Kids and parents all happy!

The wall plug in our bathroom was falling out. It felt unsafe to use.