The hotel is reachable by car. We did not have to carry suitcases long distance. The front desk was very pleasant. The hotel has a restaurant and bar. There is also a restaurant next door with very authentic italian food. The vew from our balcony was incredible!!!!. Were were on level -4. Get a room with a balcony for sure. The room size was good. The breafast and breakfast staff -great. Very fresh fruts and food. Great coffee. We made our own orange juice. We loved the breakfast. Hotel is very near the main square and taxi stop. We really enjoyed the hotel and location.

The air conditioner was not working too well and we were hot at night. Also the pillows were hard. The rest was very good.

The view from our room was beautiful, the view from the restaurant was beautiful, the swimming pool was wonderful we always managed to find 2 sunbeds together and no matter where you positioned yourself the views were amazing. A nice 4-5minutes walk to the main square and plenty of lovely restaurants surrounding it.

Air conditioning in the bedroom was adequate but could have worked better, the cleanliness of the swimming pool again could have been better. Apart from those things I would thoroughly recommend Hotel Graal.

The Staff were all very friendly, Location of the Hotel and view from top of Ravello was amazing, Ravello itself is like 25 Min from Main Amalfi town with frequent every 30 Min to 1 Hr bus (SITA bus with 1.5 EUR) to Amalfi and back starting 7 AM and ends at 10 PM ..... Ravello is quiet place compared to Positano or Amalfi yet value for money was v.good .... The Breakfast at hotel was amazing and with good varities .. neighbourhood was really nice and with great views (3 Min from Ravello Cathedral) and a lot of restaurants and bars open till 10 PM .... we had a special Room with view (no. 229) that has the greatest view in the whole hotel overlooking Amalfi coast from top high mountains of Ravello .... all went great and very nice

Nothing all was great .. only one thing was some lizards in the balcony due to the nature of Greenery surrounding the hotel so for people who panic this can be not good thing to have yet for people who are ok with them nothing is harmful

The welcome set the tone, really friendly and helpful. Then we saw the view and I immediately decided to extend our planned stay. Ravello itself was beautiful and much more relaxed than the rush of Amalfi. Lots to do and see and plenty of really good restaurants. We walked down to Amalfi one day and realised how lucky we were to be up in Ravello. The walk is hard (lots of steps) but it was a highlight for us. Especially the section from Atrani to Amalfi. We ended up sharing a taxi back as the busses didn’t turn up.

The only negative I should say is that we could hear people in another room, as if they were in our room. In the whole we were very happy though.

Everything was really beautiful! They even upgraded our room. Sadly, they scratched my car on thr parking. It was rental and brand brand new. I was the very first person to drive it. We came by it and I left it to the very kind boy to park it. I took it the next day. However, I noticed when we parked in Amalfi, it was scratched. Book full insurance if you come by car to the Amalfi coast! The hotel was great!

This hotel has a spectacular situation in the beautiful hill town of Ravenna, with wonderful views from all the rooms and the pool over the lovely Amalfi Coast. It's only a short walk from the centre of the town, with several nice restaurants nearby and the gates of the famous Rufolo gardens very close. We loved Ravenna because the coast is horribly crowded but up there, once the tourist coaches left late afternoon, it was beautiful and peaceful. They offer valet parking for E15 a day which is very helpful as parking is tight in this whole area and Ravenna itself is largely pedestrianised. We also loved the fantastic breakfast buffet.

Although this is a very efficient hotel, the staff, particularly the reception staff, weren't very friendly. Many of their guests only seem to stay one or two nights, which might be why it felt so impersonal. On one occasion the only road directly to Amalfi was closed because of a tragic accident. Although we asked about the bus service the day before, the receptionist (and the tourist information office) did not warn us of this - the only notification was a small and confusingly worded A4 notice on the desk that was easily hidden by guests checking in or out, and a bus timetable that was not accurate. We were stranded in Amalfi for hours with no transport and when we called the hotel to ask if they could order a taxi for us they hung up on us - twice.

Everything,the room newly renovated was exceptional with an amazing view from the balcony . The staff incredible all of them and so helpful. The included buffet breakfast had everything you could imagine . Restaurant for dinner 5 stars plus . The pool with view super clean . I can’t say enough good things about this property, only wish we could have stayed longer . Definitely want to go back . It was very reasonable priced especially for such an amazing place

Nothing

Everything was excepțional from the friendly helpful staff, to the food, the room, the location, the view from our room - and all areas of the hotel. We loved it!

It would be handy to have somewhere to hang the towels în the bathroom - but that didn't detract from our stay.

Excellent views from our room which was spotless and an excellent cleaning service. The breakfast was excellent with plenty of choice and fresh coffee was available. We ate in the restaurant on our last evening which was a delightful evening with live music playing in the bar.

Our room decor & furnishings were rather shabby, needs refurbishment.

Overall, we had a great experience at Hotel Graal. The hotel and grounds were beautiful, and the views were absolutely stunning. The lounge area was very welcoming and a perfect place to relax. The staff was exceptionally kind and accommodating, making us feel right at home. We truly enjoyed our stay and would happily come back!

The rooms were slightly outdated, especially the bathtubs.