An excellent location with a very comfortable room and other areas and fabulous food. But what makes the Royal stand out is the fantastic staff. Reception staff always friendly and helpful…bags carried upstairs on our arrival without even having to ask. Head chef and his team do a brilliant job. Housekeeping staff work around you and rooms are kept beautifully and finally Liz heading up the waiting staff just made our break! 10 for breakfast and 18 for lunch… not a problem for this team! Thank you to you all!

Nothing!

Friendly and professional reception staff made our check in very easy after a long journey. The room was of a very high standard. Comfortable bed and the bathroom was immaculate with a nice hot modern bath/shower. At breakfast, we were hosted by the lovely Liz who provided us with a delicious breakfast and good quality coffee. She made sure we were looked after during our meal and gave us some great tips for activities in the local area. Both her and all the hotel staff were great during our short visit. We will definitely use this as a base for future visits to Liverpool.

Nothing negative to mention during our stay.

Great location, the room was very clean and the bed was very comfortable. All of the staff were very friendly and helpful.

The greeting was exceptional and all the staff were very helpful and friendly. This is something money can't buy. The food was very good with a very wide choice and the dining room was cozy and warm with an agreeable atmosphere. We enjoyed our stay very much, not knowing what to expect from the area as we had not visited Liverpool before. The hotel is well placed to visit Liverpool without staying in the city centre.

Absolutely fantastic staff. So helpful. Large sea view room was delightful, cosy and warm with modern en-suite bathroom. Convenient free car parking. Excellent breakfast choice with good quality ingredients and hot dishes cooked to order, lovely and helpful staff.

Very little to dislike! There was no lift but it’s a historic building and we knew that from the hotel information. Offered to help with luggage if needed.

The staff make the Royal better than ever They are all excellent people kind and considerate and make you feel like you’re family The waitress in the breakfast respectfully the older lady who’s daughter was getting married was amazing I hope the wedding went well and would like to thank her for all her help and care during our stay

Nothing No complaints

The staff were very welcoming and friendly. The room was huge and facilities great . On site parking great but if the car park was full there was plenty on the road outside.

Everything was good

It was spotlessly clean. The staff were so friendly and helpful. Food was amazing. Really quiet location.

No faults whatsoever.

Super helpful staff. At breakfast the staff put the tables together so that our family could be together and they were just great!

Nothing!

Comfortable and friendly