This was a very nice hotel, either newer or remodeled. We were about 10 minutes from downtown and Dow Gardens (which was the reason we stayed). It’s close to restaurants and coffee shops, and shopping. There’s a steakhouse within walking distance. They have a great pool/hot tub area, which I happened to have to myself for about an hour. The breakfast area was really good, with clean tables and hot food. There is a also patio outside where you can enjoy your food.

Our room door was tricky, when you opened it, the deadbolt popped out, preventing it from closing automatically behind you. It still locked properly but you had to do manually. A couple of times the bathroom light did not come on when you pushed the button.

I enjoyed the location and the room. The hot tubs was very nice, even though one of the jets was not working properly. Overall, we were satisfied.

The door to our room did not shut easily from the outside. I’m not sure what the issue was but we advised them of the issue upon checkout. Also, it should be specified that the minibar is NOT in the rooms. There is a minibar within the hotel, however.

Staff was courteous, wonderful breakfast variety, and the lobby/lounge was comfortable and amenable for socializing and meeting fellow event attendees. The location was near a movie theater and many stores as well as a walking/biking trail.

The “sofa” in the suite was extremely uncomfortable.

About a month after we stayed our credit card was for an unknown reason charged a second time for the price of the room. My husband immediately called the hotel and asked for an explanation. They said, “Well you stayed here on such and such a date.” My husband said, “Yes, we did but you already received the money and there is no reason you should be charging my card a second time.” The hotel did not provide a solution so we had to dispute the charge with our credit card company. That was very disappointing as we loved the room and the overall stay.

The rooms were very spacious and clean. I was very impressed by the niceness of the room considering what we paid for the weekend.

I wish the pool area was bigger/nicer but the kids still loved it!

I used my own personal HOT SPOT for PC emails as I could not get the guest WIFI to work and I do this a lot.

We loved the location and the breakfast good size space and the microwave refrigerator in the room

The pull out bed was very uncomfortable we ended up just using the couch which was also very uncomfortable

The space was large for a solo traveler and the bed was comfy. The front desk staff was friendly and acvomodating.The kitchenette was a lovely surprise

$200 for one night is not worth it. For that amount money I would like a whirlpool tub and there was only a shower or at a minimum a concierge.

Room cleanliness quiet

Sofa was very uncomfortable and difficult to figure out how to convert to a sofa bed. Instructions should be posted. Netflix should not be in Spanish!!

Breakfast was good, everyone was friendly.

Not a comfortable place to sit. The office chair was hard, sofa is too deep—if I sit all the way back against the cushion, the seat cushion is just below my knees. The bed was awesome, very comfortable.