I loved the set up of the room. Ample lighting, comfortable office chair at the desk, a cushy reading chair with a light . Very reasonable rates. Staff was so friendly and helpful. They seemed to be happy working there. Great breakfast. I loved that the Riverwalk was in walking distance.

I arrived and didn't have my cc with me. The male desk clerk said I needed $250. in cash plus the room cost. I managed to scrape up $237 but was told 250 or nothing. I found a cc in mycarand went back in. The next day I decided to stay another day. the new desk clerk asked if I was a senior or vet. I got a 10% discount! Now if the night clerk would have offered that, I would have had enough cash. Also I was disappointed that the handicap pool lift was broken. A nice guest helped me get my special needs daughter in and out of the pool.

The stay was nice with good hot water. The beds were good and comfy. Breakfast was nice with biscuits and gravy, and cheese omelets with kielbasa sausage. Great variety of breakfast drinks with both apple and orange juices, skim and 2% milks, as well as lemonade and tropical mango flavored water. Josh the front counter guy was absolutely a great and helpful guy whenever I had questions.

There was nothing that I didn't like per say. Everything was absolutely great. Best hotel stay I have had in a while.

Everybody there was very friendly and nice especially the staff the lady doing breakfast was very very nice also John took us with a shuttle to the airport and he was also very sweet

I am on the old school side used to the rooms being cleaning everyday didn't like the fact that I had to constantly ask for towels and shampoos or other things

Clean room, bathroom, bedding, lobby, breakfast room, pool. Very good free breakfast, delicious coffee. Receptionists and staff super friendly and accommodating! LOCATION fantastic, especially river view rooms!

Sticky tile floors - please use another cleaning product! Dirty rugs by the elevator and meeting room areas need to be replaced!

Great location. We got up a little late and they were starting to put the breakfast away. The lady who was working made sure we had a good breakfast. Very helpful and friendly. Food was good. She made us some bacon and brought back out the muffins that had been put away.

Room was clean but hallway seemed in a little need of update. Carpets looked a little worn and stained.

Breakfast was great and the hotel was very nice. Did have one towel in the bathroom that was not clean at all- unsure how it ended up being put in a clean room, but it was pretty gross. I would not say this is “riverfront”. It is surrounded by roads on all sides. If you’re looking to be close to the river, there are better options with similar price range. The pool was very warm and nice and our family really enjoyed it

The beds were super comfy and good range of pillows. Very clean.

When you walked in the pool smelled really bad and hit you as soon as you stepped foot into the lobby. I almost wanted to find another accommodation. In the morning the smell wasn’t so bad but was off putting to have your breakfast right there.

Staff was helpful and friendly. Location was convenient. It's always nice to have a little breakfast with your stay.

I think the fan in the bathroom was broken unless it didn't have one, but most do. Not sure why they have vending machines if they're going to be empty. They need a better curtain for the shower - no matter how you pull it, it still causes water to leak on the floor.

Nice comfy bed and pillows. Clean room. Easy walking distance to Winona Park concerts.

The TV could have been placed higher up on the wall, so it can be seen from bed. The door to the bathroom, is too long, so it rubbed on the tile and made noises & made it hard to get in and out of the small bathroom. Room 424. Being on the 4th floor, with the elevator at the other end of the building.

It is centrally located in Bay City, close to the Riverfront, shops, museum and restaurants. The staff was very friendly and helpful. Also the Wi-Fi worked very well.

A bit of traffic noise at night but easily drowned out when I put the fan on low speed