Fantastic location, excellent staff with great service. Beautiful old property. The food was good, but not exceptional. The staff in the restaurant, housekeeping, in-room service and the reception were very nice, kind and efficient! Soumya from guest relations was very efficient, capable, and cool!

It's a beautiful old property....so, very difficult to maintain. They try and do a great job of it....but some of the rooms do not have fans and only have ACs....can make them a little damp in the monsoons

I enjoyed every single moment of my four night stay at The Travancore Heritage. They are master of hospitality and you feel immediately welcomed by the female reception staff. The property is very large, plenty of space, beautifully maintained. Wonderful gardens, easy to stroll around, with fantastic beach views. They have 2 restaurants, with a wonderful selection of food choices, the chef and his team take care of your every need. I managed to squeeze in a few Ayurveda treatments, (only due to they were fully booked), the best I have received in India. The top swimming pool was very clean and lovely to chill out on the day beds after a day of sightseeing, location easy to walk to beach, local shops (good shopping), temples and church. You will need a tut tuk to visit lighthouse and town, just walk outside the resort and they will help you out. The other pool is for families and children. Their is activities to do if you like and a short walk to the beach, the lifeguards are wonderful and set up your day beds for you, great location for sunset! My room was spacious and clean, the bed comfortable and I loved the balcony that I could view the ocean from, the staff even left me towel animals. A special shout out to Annie for going above and beyond, her kindness is a gift! You could easily stay here for a week, I highly recommend booking your stay here.

That the children would invade the upper pool, when they have their own pool that is shallower and has kids activities and and pool slide etc. The top pool should be adults only!

Location is really awesome with lot of greenery. Had a short conversation with owner of the property, excited to know it is a heritage village he bought and developed. all rooms are built 200 years back. Staff are extremely good and patient in answering any queries Ayrvedic massage was good with reasonable prices

Shower at the entry of the beach gate instead of tap. Pool near beach is not well maintained Need to put cloth hanger stands to dry cloths as it us beach property AC not automatically switched off with key. If we do not off AC while going out of room lot of power wastage

Well kept heritage rooms! Great views of the sea and the wind keeps the heat down. Well maintained property with lovely gardens. Very polite staff. Food in their restaurant while tasty is expensive. Easy to reach the resort. The property is in a cliff and has many steps to move around the property. People with knee issues could find it difficult. They do provide instant buggy service, though.

A very quiet location with excellent staff, polite and helpful. Extremely clean and very well maintained. Reception and check in was very smooth and well handled. The view amazing, with short walk to the beach.

The room was average, the mattress was lumpy and not very comfortable, the television provided in the room was not working well and on the small side. Although the channel list was long there are very few in English.

beautiful grounds groomed daily and we were mossie free. pleasant attentive staff. lovely view from our premium room. wonderful massages at the centre. restaurant staff again helpful and food clearly labelled on breakfast buffet.

rickity little lift to take you down for access to the bottom pool, part beach view rooms and beach. although the attendants were kind and helpful. the staircase was not well used as it was not obvious which way to go. not enough sun shades on top pool and bottom pool (had only 2 ). the attendants were helpful but in the heat of 35 degrees it didn’t make sense.

The staff were very good and helpful. The place was clean. The daily breakfast was fresh and tasty.

So many positives . But couple of areas that could improve .. the Heritage home/room was not really spacious. Felt cramped.The place slopes down , so if you are with older folks you will need a place that is close to the main reception.

The location and the aesthetics of the property. It was a surreal stay

The staff could have been more accommodating. We requested for a packaged breakfast as we had an early transport back to our destination. The property doesn't allow Uber/ Ola services which is an inconvenience..

We had an absolutely amazing stay at this resort! From the moment we arrived, the staff went above and beyond to make us feel welcome and comfortable. The property is beautifully maintained, with stunning views and peaceful surroundings—perfect for a relaxing getaway.

breakfast was very good. So also the location of the property was good. The ambience was excellent. Very courteous and helpful staff. The view from the room was breathtaking. Garden and the greenery very well maintained.

This is not exactly a complaint. The property is located on a hillock. Living quarters are spread over the property and some of them are located in downward slopes. Elderly persons find it tiresome to access upper part of the property. May be the management must advise the elderly guests to opt for easily accessible rooms though these rooms may not have good view.