We had a very memorable and pleasant stay at the Hilton hotel for nearly a week in March 2025. The weather outside was very hot and humid, so the hotel became our place of rest and relaxation throughout the entire stay. The Garden Grille restaurant is very good with a lot of nice food options, including the dinner buffet. Mr Jai was especially helpful to us as well as waiter Sandesh. Chef Arun made freshly squeezed juices for my daughter and catered to whatever requests we made. At the reception Mr Abhishek was also very helpful and friendly. Most importantly the General Manager Mr Rishabh was very very friendly and nice with us. He even gifted books to my daughter which was a very pleasant surprise. We all felt very well taken care of and nicely pampered. Will definitely recommend this hotel to families as well as solo/business travellers. The location is also quite central and the rooms are quite spacious and comfortable.

Nothing!

Our stay was made by the staff - wonderful and genuinely helpful and friendly! Trivandrum is a busy, crazy, amazing city to explore, but when you walk through the doors at the Hilton you are met with cool, calm and serenity which is much needed after a busy day. The hotel itself is exactly what you would expect from a Hilton / international hotel - good facilities and very clean. Breakfast was delicious and varied. The hotel bar was fun and the bar staff excellent. Akhil (front of house staff) was so helpful with restaurant recommendations and reservations, taxi bookings and generally answering all of our many questions with a smile on his face! Thank you to all the staff for making this final leg of our trip feel so special!

The pillow is a little high for me so a choice would be nice, but I am being very picky here!

Pretty good "western" standards throughout, as you'd expect at a Hilton. Lots of good quality food choices at breakfast & across the all day menu/restaurant

This seemed to be the same everywhere, not just the Hilton, but practical information about how to get out/about, who to trust, how to book trips etc seemed difficult to come by. Websites are awful, lots of waffle & won't take UK payment methods/cards & the reception staff didn't really help as much as I'd hoped they might have. The attitude very much was... yes, you just have to travel for hours, potentially pay money upfront and hope these places will be open, wing it. It just made things a bit exhausting/slightly unenjoyable & limiting, given India is so huge - you can't really get up at 3am and pay £200 for somebody to drive you 5hrs to a nature reserve on the hope you might be able to get in - greater support making arrangements would be appreciated

Good location. A great coffee shop “Poetree” a couple of minutes walk. Wonderful staff. Attentive but not too much. Eager to please and incredible kitchen team. Special shout out to Sateesh Mani, pastry chef, for his excellent pastries, cakes and service.

I was assigned room 721 on arrival at 4am. The 7th floor had a damp odor and that room was malodorous. Felt more like a 1-2 star room. We were graciously reassigned a room in the 4th floor and stayed there until check out. I had to pay for 2 extra days because of a 11 hour ‘early’ arrival at 4am and a 10.5 hour ‘late’ departure at 1030pm. The flights are scheduled this way and beyond my control so it would be good to be credited for one day.

The restaurant has made some exciting updates to their entire menu, making breakfast here even more enjoyable compared to my last visit. The vegetarian dishes were delicious, showing that they weren’t just prepared for the sake of it, but with genuine care and thoughtfulness. The positive attitude of the entire F&B staff (Chef Asmeet, Vishnu, Sateesh, Arul, Veera, Jayakartic, Sruthimal and the rest of the team) also made the breakfast experience even more joyful.

It would be great to see more protein options on the menu. The daily chicken roast could be replaced with grilled chicken or fish, which would likely be more appealing. Additionally, instead of serving sausages in water, grilled sausages would be much preferred.

The breakfast and dinner was ok. Need to improvise on pizza base and also the idlis.

The hotel property should have basic medication with them. I needed medication for fever and the front desk returned my call saying that they do not stock any medication and that I should buy them from the medical store. This was during the day so it was ok to go out and buy, but if it it was in the night, the guests would be helpless.

The check-in was smooth. Didnt take much time. I was advised to have dinner at the restaurant.was closing by the time I arrived. The room was nice on the 3rd floor with the gym and pool. All amenities mentioned were present. I liked the fact it had an iron and board as I needed it every day..

I didn't feel that friendly vibe from the restaurant staff, I had to wait usually longer to get the attention of the waiters.

This is our second time stay with family here after May 2022. We like the tidy room with all facilities attached to a clean bathroom , buffet breakfast varieties, taste, timings and service, room boy services and good swimming pool maintenance and safety. Also close proximity to MG Road Trivandrum where we have the famous textiles shop POTHYS and the Trivandrum Central Railway Station(TVC).

Nothing as such yet

Location: Heart of the city, close to the airport, close to Swami Padmanabh Temple and in the midst of the market area Service: Service is excellent. The staff is very helpful. I travelled with my aged mother. They made us feel very comfortable. Even though they are a busy hotel they are able to accommodate everyone and that’s honestly great.

The rooms were a little smaller than expected. The shower area had half glass so that was a bit inconvenient.

Nice , clean , areas were well utilized And to bring to everyone’s notice .. the front disc employee Mr Abhshik , was outstanding trying fix my accommodation as my arrival and departure timing was awkward 😅.. Along with others they should how worthy they are in this establishment .

NO SPA .. imagine southern state of Kerala .. Ayurvedic and natural sites in it .. there is no massage and Spa in the hotel.. That is the only black dot in their beautiful white page .