We had a wonderful stay at the Hyatt Regency, thanks to the warm and courteous staff. A special mention to Nisha from the dining team, who made every meal a pleasure with her attentive service. Unni from housekeeping was efficient and always greeted us with a smile, as did the helpful Concierge team.The gym and pool areas are plush, well-equipped, and perfect for unwinding.

Our initial nights were slightly disturbed by noise from the guests above our room but the hotel promptly moved us to a quieter room. This thoughtful gesture ensured a restful final night—truly commendable hospitality throughout.

The hotel is newly renovated or built and hence it was absolutely first class in every way. The room turned out to be far larger than what we were expecting. The bed was exceptionally comfortable with high quality linen. Every single thing in the room was intentional and well-designed, including the amazing bathroom. The breakfast was top notch with everything made to order even though the layout was that of a buffet. Fresh filter coffee, fresh fruit and vegetable juices, pancakes, waffles, egg, dosa, parantha....you name it and it was there. And the food quality was beyond exceptional. We absolutely relished the food and the impeccable service that came along. Every staff member had a smile on their face and were so courteous and warm. They made it an unforgettable experience for my husband and me.

Nothing. It was a perfect stay.

The breakfast was generally good but we noticed the menu tends to remain quite the same each day. Introducing a variety of options could enhance the overall experience for guests who are staying for multiple nights. Unique daily selections would keep breakfast exciting and cater to diverse tastes.

Just wanted to feedback on a very small issue. My elderly Mum found it quite challenging to shower in the bathtub or stand shower due to her limited strength. We requested for a stool for her use, but unfortunately, it was unavailable. Improving accessibility options, such as, providing shower stools or installing grab bars, would greatly enhance the experience for guests with mobility issues. Apart from this, everything else was excellent.

We liked the fact the hotel was exceptionally clean,modern,had a licenced bar . Also the food choice was excellent,since we did half board .The buffet service by staff perfect, although I have to mention to management the floor staff could do with a little training more .They need to know what is English tea . Our stay was excellent, Massive room size and nice modern shower The cooks where too good, Kartik stood out for me ,when I said I want something different,he quickly made another dish for me in 15min!!! He is exceptional, Hyatt Regency is very fortunate to have someone like him . The swimming pool was immaculate clean, almost crystal clear water , well done 👍

The fact that we where not told of free usage of sauna and steam room facilities.We thought the spa was a separate paid items. Fortunately we went and asked to use it on our last day and it was nice .

Overall, it was a great hotel my second time. The staff from Aneesh to Saji the Trainer, Jay Dev, Allan, and team at the breakfast restaurant Mr. Shiju, the chauffeur, everyone made us feel at home. Great staff, and that is truly the reflection of this hotel. Special shout out to the team at the front desk and the bell boys and above all the team that cleaned our rooms. Thank you Bright

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EXCELLENT PROPERTY. CLEAN AND FERSH ROOMS GREETED US. COMFORTABLE BEDS VERY RELAXING. BATHROOM WAS FRESH AND CLEAN WITH AMPLE TOWELS AND AMENITIES. THE GYM IS HUGE WITH WORLD CLASS FACILITY. GREAT BUFFET BREAKFAST AND ALWAYS SMILING STAFF WHO ARE READY TO HELP. HAD A GREAT TIME

FOOD CHOICES IN BAR AT LEVEL P CAN BE MADE BETTER. AT LEAST MASALA PEANUTS OR PEANUTS SHOULD BE GIVEN AS COMPLIMENTARY ALONG WITH THE DRINKS. LIMITED ALCOHOLIC MENU ON SINGLE MALTS.

Had a very pleasant stay and like the buffet breakfast which was excellant and a big open swimming spool.. Room was perfect and the comfortable stay at hotel. Eventhough had a short time as our checkin at 11:30pm and checkout at 10:00am. The stay and the ambience was awesome

the identification of the hotel is quite difficult better visibility name board. We could see from long on top of the building but when we are approaching closure, identification is little bit complex for the new drivers coming into the city..

Very friendly staff, taking care of all your needs and always available. Good living space with a nice sofa.

The room design is terrible. 1. You open the door to a narrow foyer. So whoever is standing there must move out to let in the new person. 2.the luggage stand is so small that it can fit only a medium-sized box and you have to close the box and push it inside if you have to slide open the door for the wardrobe. 3. the washroom architecture felt congested. Another major problem we faced was that the bathroom door was not closing properly. So when we use the rain shower or hand shower, there would be heavy water leaking out of the bathroom all the way into the living area.so we asked for many towels and were literally walking on wet towels.

The rooms are very comfortable, and the service was also very good. A very good breakfast and a very accommodative setting. The fact that you get such a service at this location at the core of the city is a perk in itself. Very neat, uses top quality materials.

The negatives are that it felt more like an adult only place. There are no inhouse activities for kids and this is a little upsetting. The reception told us that we can go for the happy hours as a compliment and then later asked us to pay for it. This was a little rude, but we considered it as miscommunication. We would have loved to get a briefing on our rooms and also what we can do in and around the city and the activities we could enjoy in the Hotel itself. The Hotel has a lot of untapped potential to make the stay even more memorable.

Everything was excellent, had a great, comfortable stay here. All staff were very courteous, friendly and went out of their way to make our stay very comfortable. Too many to mention by name but our thanks to all of them. The hotel arranged our Kanniyakumari trip, and our driver Simon was very courteous, friendly and a safe driver. Thank you Hyatt Regency for a very enjoyable stay.

Nothing comes to mind.