Beautiful Hotel in a very good location. Parking is a short walk away. Lovely breakfast.

Stayed at a lovely hotel with great ambiance. However, the spa area was a bit disappointing as the jacuzzi and steam room were out of order. Only one sauna was working. It would have been much nicer if all facilities were operational.

Another 2 superb nights in a gem of a hotel. This hotel is amazing. The spa is lovely, the breakfast tasty and the roof terrace bar is cool (just try not to laugh at the Botox and Collagen addicts). The staff are great and I’d especially like to thank Marcelina for being such an excellent host. It’s the staff that make all the difference and when they are as good as Marcelina that can make a stay even better.

Some of the guests have money but zero style. That’s sadly common in good hotels nowadays.

From the moment we entered the lobby was everything just perfect. The Receptionist showed us on a map his favorite Cafés and places to visit, he was super friendly but professional. The weekend in Hotel Monopol was a birthday surprise for my bf and there was a little present in the room for him, we've got a little surprises on our bed every evening, it was just so friendly! The absolute Highlight was the whirpool bathtub. Ah, and they use L'occitane products, which made us even more comfortable because we love the label. We are already trying to squeeze a free weekend to our work schedules because we are definitely coming back. Oh and the cocktails in hotel bar are top!!!

This is not a fault of the hotel, we've noticed it in other hotels in Poland too. Polish people go to sauna in swimmwear and then direct to the pool which is simply unhygienic and gross. But we've had the whirpool in the room so we relaxed there. Earplugs are a good idea. The rooms are not very good sound-isolated.

My stay at this hotel was exceptional in every way. From the moment I entered the stylish lobby, I sensed the special atmosphere of elegance and exclusivity. The welcome was warm and highly professional – every request was anticipated before it was even spoken. The room left nothing to be desired: high-quality materials, an elegant design, and meticulous details ensured the utmost comfort. I was particularly impressed by the attentive concierge service and the perfect housekeeping, which was always discreet and immaculate. The hotel's culinary offerings were also outstanding. Both the breakfast and the à la carte menus in the restaurant were characterized by the highest quality, refined presentation, and excellent service. What makes this hotel truly unique is the authentic hospitality of the entire team. Every employee acted with a blend of professionalism, genuine warmth, and attention to detail, making the stay an unforgettable experience. I can recommend this hotel to anyone who values ​​luxurious service, first-class comfort, and an all-round perfect experience. I'm already looking forward to my next visit.

Unfortunately the pool was not heated, otherwise complete satisfaction

Location is perfect; in the heart of the city, nearby the Old Town Square. Rooms have a rather eclectic design but we are used to it as we stay at Monopol every time we visit Wroclaw. Breakfast is very good, especially coffee, capuchino with double expresso - you can't miss it. Beds are comfy. This year staff seems less trained and prepared for services they provide, perhaps because they are mostly very young people who still lack experience. The food int he restaurant Monopol is exquisite.

If you stay in a room on the 5th floor near the elevator, be prepared for the noise at night, most of which comes from the restaurant on the 6th floor.

The location is just perfect. The hotel is a symbol of Wroclaw, unique atmosphere and amazing service. The room was large and spacious. The floor in the bathroom heated. Bathrobes and slippers of course. The spa is huge and of a high quality.

There are few things to point out. The temperature in the gym was appaling, you should separate the gym from the rest of the wellness as it gets too hot. You do not want to feint. Next, the hotel restaurant looks nice but the menu is not broad or interesting. The one elevator is sometimes not enough, we were waiting several minutes for it to come.

Excellent breakfast, very good food. Also the bar on the roof top has a good restaurant with excellent cooking. Rooms large and comfy, so as the bed. Cute decoration. Apparently there was a big spa, but I did not use it. The staff is very competent and friendly, polite... only good words for them.

I didn't like that the black-out curtains allow the sunrays in the morning, preventing a good sleep. Further, due to my booking, I used two different rooms. One was great, but the other had stairs to access the bathroom. Very inconvenient that one.

The location was really good, the room was amazing. Breakfast was good, and the crew was really helpful.

There was an incident in my room. I’ve spend 2 nights at the hotel, and I’ve found out, that there were a lot of missing items from the minibar on the last day, however I do not use anything from it. Also a personal item was missing, a parfume from the bathroom desk. I’ve sent an email to the managment, but I get no answer.

If you choose Monopol, you select a piece of history. They preserved the furnishings and style of the original building from the 30s. It is elegant and spacious. The swimming pool has a unique atmosphere for relaxing in the middle of the city. The rooftop bar is also imposing. Most attractions are close, or you can achieve by public transportation right at the doors.

The breakfast and parking are expensive compared to the room rate. You had better choose the parking yourself, which is very close to the hotel (100 m). It was 80 zl for two whole days and nights; meanwhile, the price is 120 zl/24 hours in the hotel.

Location is perfect for old town. Staff were exceptional.

We arrived quite late in the evening, I was disappointed that extra pillows were not provided as standard. Only 2 pillows were on the bed. Also disappointed that tea / coffee making facilities not provided. I was too tired to go back down and ask but would have welcomed a hot drink before retiring for the night. Having said that, the following morning, after having spoken with reception, all was quickly resolved and we would be very happy to return.